How To Fix WXP438 - Hierarchy version & is presently being processed by user &

SAP Error Message - Details

• Message type: E = Error

• Message class: WXP - Retail Planning

• Message number: 438

• Message text: Hierarchy version & is presently being processed by user &

What causes this issue?

You want to process the planning hierarchy for planning hierarchy
version &V1& in planning scenario &V3&.
A planning hierarchy version can only be processed by one user at any
one time.
The version stated above is already being processed by user &V2&.

System Response

INCLUDE ISR_VERARBEITUNG OBJECT DOKU ID TX

How to fix this error?

Attempt to call processing again at a later date.
Go to display mode if you only require to view the planning hierarchy
version.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WXP438 - Hierarchy version & is presently being processed by user & ?

  SAP Error Message:
  
  WXP438: Hierarchy version & is presently being processed by user &
  
  Cause:
  This message occurs when you try to access or modify a hierarchy version in SAP that is currently locked because another user is processing it. The hierarchy version is "checked out" or locked to prevent simultaneous changes, ensuring data consistency and avoiding conflicts.
  In other words, the hierarchy version you want to work on is currently being edited or processed by another user, and SAP prevents you from making changes until the lock is released.
  
  Explanation:
  
  Hierarchies in SAP (e.g., in Profit Center Accounting, Cost Center Accounting, or other modules using hierarchical structures) can be versioned.
  When a user starts processing or editing a hierarchy version, SAP locks it.
  If another user tries to access the same hierarchy version simultaneously, SAP throws this message to indicate the lock.
  
  
  Solution:
  
  
  Identify the user currently processing the hierarchy version:
  
  The message shows the user ID who has locked the hierarchy.
  Contact that user to check if they are still working on it or if they forgot to release the lock.
  
  
  
  Wait for the user to finish:
  
  The simplest approach is to wait until the user completes their processing and releases the lock.
  
  
  
  If the lock is stale or the user is not available:
  
  Sometimes locks remain due to abnormal termination or session issues.
  You can check and release the lock manually (if you have the necessary authorization).
  
  
  
  How to check and release locks:
  
  Use transaction SM12 (Lock Entries) to find and delete the lock entries related to the hierarchy version.
  Search for lock entries by user or object related to the hierarchy.
  Delete the lock entry carefully to avoid data inconsistencies.
  
  
  
  Preventive measures:
  
  Ensure users properly finish their sessions and release locks.
  Communicate among team members about hierarchy processing schedules.
  
  
  
  
  Related Information:
  
  Transaction SM12: To monitor and delete lock entries.
  Hierarchy processing transactions: Depending on the module, e.g., Profit Center Accounting (transaction code like KE52 for hierarchy maintenance).
  SAP Notes: Check SAP OSS notes for any known bugs or patches related to hierarchy locking.
  User authorization: Only users with appropriate authorization can delete locks in SM12.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Hierarchy version is locked by another user.
  
  
  Effect
  You cannot process or edit the hierarchy version.
  
  
  Solution
  Contact the user, wait, or delete lock via SM12.
  
  
  Transaction
  SM12 (to view/delete locks)
  
  
  Prevention
  Proper session handling and communication.
  
  
  
  
  If you need help with specific module hierarchy or further troubleshooting, please provide the module or transaction code you are using.