How To Fix WW428 - Processing was cancelled without saving

SAP Error Message - Details

• Message type: E = Error

• Message class: WW - Material group master maintenance

• Message number: 428

• Message text: Processing was cancelled without saving

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WW428 - Processing was cancelled without saving ?

  The SAP error message WW428 ("Processing was cancelled without saving") typically occurs when a user attempts to execute a transaction or process in SAP, but the operation is interrupted or canceled before any changes can be saved. This can happen for various reasons, including user actions, system issues, or configuration problems.
  Causes:
  
  User Cancellation: The user may have manually canceled the operation by clicking the "Cancel" button or closing the transaction window.
  Session Timeout: The session may have timed out due to inactivity, leading to an automatic cancellation of the process.
  System Errors: There may be underlying system issues, such as database connectivity problems or application errors, that cause the process to be aborted.
  Authorization Issues: The user may not have the necessary authorizations to complete the transaction, leading to a cancellation.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to unexpected behavior during transaction processing.
  
  Solutions:
  
  Retry the Operation: If the cancellation was unintentional, try to repeat the operation and ensure that you do not cancel it again.
  Check User Authorizations: Verify that the user has the necessary authorizations to perform the transaction. If not, contact your SAP security administrator to request the required permissions.
  Session Management: Ensure that you are actively using the session to prevent timeouts. If you are working on a long transaction, consider saving your work periodically.
  Review System Logs: Check the system logs (transaction SM21) for any errors or warnings that may provide insight into why the process was canceled.
  Consult with IT Support: If the issue persists, it may be necessary to involve your IT support team or SAP Basis team to investigate any underlying system issues or configuration problems.
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may be using various transaction codes (e.g., VA01 for sales orders, ME21N for purchase orders, etc.).
  SAP Notes: Check SAP Notes for any known issues related to the specific transaction or error message. You can search for relevant notes in the SAP Support Portal.
  User Training: Ensure that users are adequately trained on how to navigate the SAP system and understand the implications of canceling transactions.
  
  If you continue to experience issues, providing specific details about the transaction you were attempting to perform can help in diagnosing the problem further.