How To Fix WV602 - Please check workflow settings

SAP Error Message - Details

• Message type: E = Error

• Message class: WV - Messages about Sales Price Calculation

• Message number: 602

• Message text: Please check workflow settings

What causes this issue?

A work item was requested for key &V1&. The work item may not have been
generated or may be inactive, possibly because of incorrect system
settings.

System Response

A request was made for the work item to be generated, but an error may
have occurred.

How to fix this error?

Please check whether a work item was generated for key &V1& and whether
it is active. It is likely that the system settings in the workflow for
object type &V2&, event &V3& are not correct. Please check this. If
necessary, contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WV602 - Please check workflow settings ?

  The SAP error message WV602, which states "Please check workflow settings," typically indicates an issue with the configuration or settings of the workflow in the SAP system. This error can arise in various contexts, such as when trying to execute a workflow or when a workflow is triggered but cannot proceed due to misconfiguration.
  Causes of Error WV602
  
  
  Workflow Configuration Issues: The workflow may not be properly configured in the system. This could include missing or incorrect settings in the workflow definition.
  
  
  Missing Workflow Template: The workflow template that is supposed to be used may not exist or may not be activated.
  
  
  Authorization Issues: The user may not have the necessary authorizations to execute or access the workflow.
  
  
  Incorrect Task Assignment: Tasks within the workflow may not be correctly assigned to the appropriate agents or roles.
  
  
  System Settings: There may be issues with the overall system settings related to workflows, such as the workflow engine not being properly configured.
  
  
  Solutions to Error WV602
  
  
  Check Workflow Configuration:
  
  Go to the transaction code SWDD (Workflow Builder) and review the workflow definition for any inconsistencies or missing elements.
  Ensure that all necessary steps and conditions are correctly defined.
  
  
  
  Verify Workflow Template:
  
  Check if the workflow template exists in the system using transaction SWETYPV (Workflow Template) and ensure it is activated.
  
  
  
  Review Authorizations:
  
  Ensure that the user executing the workflow has the necessary authorizations. You can check this using transaction SU53 to analyze authorization issues.
  
  
  
  Check Task Assignments:
  
  Review the task assignments in the workflow to ensure that they are correctly set up. This can be done in the Workflow Builder or by checking the task definitions.
  
  
  
  System Settings:
  
  Ensure that the workflow engine is properly configured. This may involve checking system parameters or consulting with your SAP Basis team.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. You can search for notes related to workflow issues in the SAP Support Portal.
  
  
  
  Testing:
  
  After making any changes, test the workflow to ensure that it is functioning correctly.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SWETYPV: Workflow Template
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Selection for Recurrent Tasks
  
  
  
  Documentation: Refer to SAP Help documentation for workflows to understand the configuration and troubleshooting steps in detail.
  
  
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP workflows.