How To Fix WV383 - Condition record for &1, sales and conditions unit different

SAP Error Message - Details

• Message type: E = Error

• Message class: WV - Messages about Sales Price Calculation

• Message number: 383

• Message text: Condition record for &1, sales and conditions unit different

What causes this issue?

The condition record in the current item with validity period &V1& to
&V2&, condition type &V3&, condition table &V4&, has a condition unit
that differs from the sales unit.
Condition records for which the sales unit and condition unit differ
are not included in POS outbound functions.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check that the condition record is correct.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WV383 - Condition record for &1, sales and conditions unit different ?

  The SAP error message WV383 indicates that there is a mismatch between the sales unit and the condition unit in the condition record for pricing. This typically occurs when the system is trying to apply a pricing condition that is defined in a different unit of measure than what is being used in the sales document.
  Cause:
  
  Unit of Measure Mismatch: The condition record is defined in a different unit of measure than the one used in the sales order or pricing procedure.
  Incorrect Configuration: The configuration of the pricing conditions may not align with the units of measure used in the sales documents.
  Master Data Issues: The material master or customer master data may have incorrect or inconsistent unit of measure settings.
  
  Solution:
  
  
  Check Condition Records:
  
  Go to transaction code VK13 (Display Condition) and check the condition records for the relevant pricing condition.
  Ensure that the unit of measure in the condition record matches the unit of measure used in the sales order.
  
  
  
  Adjust Sales Document:
  
  Review the sales order or document where the error occurred. Ensure that the unit of measure used is correct and consistent with the condition records.
  
  
  
  Update Master Data:
  
  Check the material master (transaction code MM03) and customer master (transaction code XD03 or VD03) for the correct unit of measure settings.
  Ensure that the sales unit and the condition unit are properly defined.
  
  
  
  Review Pricing Procedure:
  
  Check the pricing procedure assigned to the sales document type. Ensure that the condition types are correctly configured to handle the units of measure.
  
  
  
  Consult with Configuration Team:
  
  If the issue persists, consult with your SAP configuration team to review the settings for pricing conditions and units of measure.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VK13: Display Condition Records
  MM03: Display Material Master
  XD03: Display Customer Master (General Data)
  VD03: Display Customer Master (Sales Area Data)
  
  
  
  Unit of Measure Configuration:
  
  Ensure that the units of measure are correctly defined in the system and that conversion factors are set up if necessary.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  By following these steps, you should be able to identify and resolve the WV383 error in SAP.