How To Fix WU797 - Activation not possible: A discount has not yet been entered

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 797

• Message text: Activation not possible: A discount has not yet been entered

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WU797 - Activation not possible: A discount has not yet been entered ?

  The SAP error message WU797, which states "Activation not possible: A discount has not yet been entered," typically occurs in the context of pricing and discount management within the SAP system, particularly in sales and distribution (SD) modules. This error indicates that a discount condition is required for the activation of a pricing procedure, but it has not been provided.
  Cause:
  
  Missing Discount Condition: The most common cause of this error is that the pricing procedure requires a discount condition to be entered, but none has been specified in the transaction.
  Configuration Issues: There may be issues with the configuration of the pricing procedure or condition types in the SAP system.
  Data Entry Errors: Users may have overlooked entering a discount in the sales order or pricing document.
  Condition Records: There may be no valid condition records for the discount in the system.
  
  Solution:
  
  Enter Discount: Ensure that a valid discount is entered in the relevant field of the sales order or pricing document. This can usually be done in the pricing section of the document.
  Check Pricing Procedure: Review the pricing procedure assigned to the sales document type to ensure that it is correctly configured to allow discounts.
  Review Condition Records: Check if there are valid condition records for the discount in the system. You can do this by navigating to the condition maintenance transaction (e.g., VK11 or VK12) and verifying that the necessary discount conditions are set up.
  Consult Configuration: If you have access to the configuration settings, check the pricing procedure configuration in SPRO (SAP Project Reference Object) to ensure that the discount condition type is included and correctly set up.
  User Training: Ensure that users are trained on how to enter discounts correctly in the system to avoid this error in the future.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), VK11 (Create Condition), and VK12 (Change Condition).
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  Documentation: Review SAP documentation on pricing procedures and condition types for a better understanding of how discounts are managed within the system.
  
  If the issue persists after trying the above solutions, it may be necessary to consult with your SAP support team or a functional consultant who specializes in the SD module for further assistance.