How To Fix WU796 - A percentage discount > 100% was entered

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 796

• Message text: A percentage discount > 100% was entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WU796 - A percentage discount > 100% was entered ?

  The SAP error message WU796 indicates that a percentage discount greater than 100% has been entered in a transaction. This typically occurs in sales order processing, pricing conditions, or similar areas where discounts are applied.
  Cause:
  
  Data Entry Error: The most common cause is a simple data entry mistake where the user accidentally inputs a discount percentage greater than 100%.
  Configuration Issues: In some cases, the pricing procedure or condition records may be incorrectly configured, allowing for unrealistic discount values.
  Custom Code: If there are custom enhancements or user exits in the pricing logic, they might inadvertently allow or calculate discounts incorrectly.
  
  Solution:
  
  Check Input Values: Review the discount percentage entered in the relevant field. Ensure that it is within a valid range (0% to 100%).
  Review Pricing Conditions: If the discount is being applied through a pricing condition, check the condition records to ensure they are set up correctly and do not allow discounts over 100%.
  Configuration Review: If the issue persists, consult with your SAP configuration team to review the pricing procedure and ensure that it is set up to handle discounts appropriately.
  Custom Code Review: If there are any custom developments related to pricing, have them reviewed to ensure they are not causing the issue.
  User Training: Provide training to users on how to enter discounts correctly to avoid data entry errors.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation on pricing procedures and discount handling for best practices.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VK11 (Create Condition) to troubleshoot the issue effectively.
  
  If the problem continues after checking these areas, it may be beneficial to engage with SAP support for further assistance.