How To Fix WU696 - Error reading material master data

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 696

• Message text: Error reading material master data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WU696 - Error reading material master data ?

  The SAP error message WU696, which indicates "Error reading material master data," typically arises when the system encounters issues while trying to access or retrieve material master data. This can occur in various scenarios, such as during transactions, reports, or data processing activities.
  Causes of WU696 Error
  
  Missing Material Master Data: The material number being referenced may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access the material master data.
  Data Corruption: There may be corruption in the database or inconsistencies in the material master data.
  Configuration Issues: Incorrect configuration settings in the material master or related modules may lead to this error.
  System Performance Issues: If the system is under heavy load or experiencing performance issues, it may fail to read the data in a timely manner.
  
  Solutions to WU696 Error
  
  
  Check Material Existence: Verify that the material number exists in the system. You can do this by using transaction codes like MM03 (Display Material) to check if the material is available.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to access the material master data. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  Data Consistency Check: Run a consistency check on the material master data. You can use transaction code MM02 to check for any inconsistencies or missing data.
  
  
  Database Integrity Check: If you suspect data corruption, you may need to run database integrity checks or consult with your database administrator to ensure that the database is functioning correctly.
  
  
  System Performance Monitoring: Monitor system performance to identify any bottlenecks. If the system is slow, consider optimizing performance or checking for background jobs that may be affecting system responsiveness.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. Sometimes, there are known issues with specific versions of SAP that have been documented.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, user details, and any relevant logs.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), and MM03 (Display Material) for managing material master data.
  User Roles and Authorizations: Understanding the roles and authorizations in your SAP environment can help prevent access-related issues.
  SAP Documentation: Refer to SAP Help documentation for detailed information on material master data management and troubleshooting common errors.
  
  By following these steps, you should be able to diagnose and resolve the WU696 error effectively.