How To Fix WU684 - Product catalog type & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 684

• Message text: Product catalog type & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WU684 - Product catalog type & does not exist ?

  The SAP error message WU684 indicates that a product catalog type specified in your transaction does not exist in the system. This error typically arises when working with SAP's Product Catalog functionality, which is often used in conjunction with SAP CRM or SAP S/4HANA.
  Cause:
  
  Non-Existent Catalog Type: The specified product catalog type has not been created or is not available in the system.
  Incorrect Configuration: There may be a configuration issue where the catalog type is not properly set up in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified catalog type.
  Data Migration Issues: If data has been migrated from another system, the catalog type may not have been included in the migration.
  
  Solution:
  
  
  Check Catalog Type: Verify that the catalog type you are trying to use actually exists in the system. You can do this by navigating to the relevant configuration area in SAP.
  
  Use transaction code SPRO to access the configuration settings.
  Navigate to the relevant section for Product Catalogs and check if the catalog type is listed.
  
  
  
  Create Catalog Type: If the catalog type does not exist, you may need to create it.
  
  Go to the configuration settings for Product Catalogs and create a new catalog type as needed.
  
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to access the product catalog and the specific catalog type. This may involve checking roles and authorizations in transaction PFCG.
  
  
  Check for Data Migration Issues: If the system has undergone a data migration, ensure that all necessary data, including catalog types, has been migrated correctly.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on product catalog configuration and management.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, CRMD_ORDER for managing CRM orders, and others related to product catalogs.
  SAP Notes: Check SAP Notes for any known issues or patches related to the product catalog functionality.
  Community Forums: Engage with SAP community forums or user groups for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the WU684 error and ensure that the product catalog type is correctly configured in your SAP system.