How To Fix WU520 - Transaction terminated. Error occurred during price activation

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 520

• Message text: Transaction terminated. Error occurred during price activation

What causes this issue?

Despite successful price calculation, errors occurred when the system
created price conditions. The error table was displayed on screen.

System Response

The transaction is terminated. All entries are lost.

How to fix this error?

Repeat the transaction. If the same error occurs again, contact your
system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WU520 - Transaction terminated. Error occurred during price activation ?

  The SAP error message WU520, which states "Transaction terminated. Error occurred during price activation," typically occurs during the process of activating or updating pricing conditions in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes of Error WU520
  
  
  Data Inconsistencies: There may be inconsistencies in the pricing condition records or master data that prevent the system from activating the prices correctly.
  
  
  Missing or Incorrect Configuration: If the pricing procedure or condition types are not configured correctly, it can lead to errors during price activation.
  
  
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to perform price activation.
  
  
  System Performance Issues: If the system is under heavy load or if there are performance issues, it may lead to transaction timeouts or failures.
  
  
  Custom Code or Enhancements: If there are custom developments or enhancements in the pricing logic, they may introduce errors during the activation process.
  
  
  Database Locking Issues: If the database is locked by another transaction, it may prevent the price activation from completing successfully.
  
  
  Solutions to Error WU520
  
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific cause of the failure.
  
  
  Validate Data: Ensure that all pricing condition records and related master data are consistent and correctly maintained. Check for any missing or incorrect entries.
  
  
  Review Configuration: Verify the configuration of the pricing procedure and condition types in the SAP system. Ensure that they are set up correctly according to business requirements.
  
  
  User Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to perform price activation.
  
  
  System Performance: Monitor system performance and check for any ongoing background jobs that may be affecting the transaction. If necessary, try to run the transaction during off-peak hours.
  
  
  Debugging: If the issue persists, consider debugging the transaction to identify the exact point of failure. This may require the assistance of a developer or SAP Basis consultant.
  
  
  Database Locks: Check for any database locks that may be preventing the transaction from completing. You can use transaction SM12 to view and manage locks.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MEK1 (Create Condition), MEK2 (Change Condition), and MEK3 (Display Condition) for managing pricing conditions.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps taken to troubleshoot it.
  Documentation: Review SAP documentation related to pricing and condition management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the cause of the WU520 error and implement a suitable solution.