How To Fix WU471 - Item category not defined in all materials

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 471

• Message text: Item category not defined in all materials

What causes this issue?

The item category is not defined in every material. If an allocation
table type is maintained in Customizing for the
<DS:SIMG.W_ZF_VK_0220>Promotion type</>, this allocation table type is
copied automatically. Otherwise, the allocation table type can be
maintained in the promotion basic data.
The appropriate standard item category is determined from the
<DS:SIMG.W_ZF_VK_0410>Allocation table type</> which you can maintain
in allocation table Customizing. This value is then copied as the
default value in the promotion items. If the item category is not
maintained, the system cannot determine the source of supply.

How to fix this error?

Maintain the item category in the promotion logistics control at item
level.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WU471 - Item category not defined in all materials ?

  The SAP error message WU471, which states "Item category not defined in all materials," typically occurs in the context of sales and distribution (SD) or materials management (MM) when the system cannot find a valid item category for a specific material in a transaction. This can happen during sales order creation, delivery processing, or other related activities.
  Cause:
  
  Missing Item Category Configuration: The item category for the material is not defined in the system. This can happen if the material is newly created and the necessary configurations have not been set up.
  Material Master Data Issues: The material master record may not have the required settings for the item category, such as sales views or purchasing views.
  Sales Document Type Configuration: The sales document type being used may not be correctly configured to recognize the item category for the material.
  Item Category Determination: The item category determination procedure may not be set up correctly, leading to the system being unable to find a valid item category for the material.
  
  Solution:
  
  
  Check Item Category Configuration:
  
  Go to the configuration settings in SAP (Transaction code: SPRO).
  Navigate to Sales and Distribution > Sales > Sales Document > Define Item Categories.
  Ensure that the item category you are trying to use is defined and properly configured.
  
  
  
  Review Material Master Data:
  
  Use transaction code MM03 to display the material master record.
  Check if the necessary views (like Sales Org. Data and General Plant Data) are maintained.
  Ensure that the material is set up for the relevant sales organization and distribution channel.
  
  
  
  Verify Sales Document Type:
  
  Check the configuration for the sales document type being used (Transaction code: SPRO).
  Navigate to Sales and Distribution > Sales > Sales Document > Define Sales Document Types.
  Ensure that the item category determination is correctly set up for the document type.
  
  
  
  Check Item Category Determination:
  
  Review the item category determination procedure (Transaction code: SPRO).
  Navigate to Sales and Distribution > Sales > Sales Document > Define Item Category Determination.
  Ensure that the correct combination of sales area, material type, and item category is defined.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  MM03 (Display Material Master)
  SPRO (Customizing Implementation Guide)
  VA01 (Create Sales Order)
  
  
  
  Documentation: Refer to SAP Help documentation for detailed guidance on item category configuration and material master data management.
  
  
  User Roles: Ensure that the user has the necessary authorizations to view and modify the relevant configurations.
  
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SD or MM modules for further assistance.