How To Fix WU392 - Validity period of promotion & is over

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 392

• Message text: Validity period of promotion & is over

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WU392 - Validity period of promotion & is over ?

  The SAP error message WU392, which states "Validity period of promotion is over," typically occurs in the context of promotional activities within the SAP system, particularly in modules related to sales and distribution (SD) or marketing. This error indicates that the promotion you are trying to apply or reference has a validity period that has expired.
  Cause:
  
  Expired Promotion: The promotion you are trying to use has a defined start and end date, and the current date is beyond the end date.
  Incorrect Date Settings: The system date may be set incorrectly, leading to the perception that the promotion is expired.
  Promotion Configuration: The promotion may not have been configured correctly in the system, leading to unintended expiration.
  
  Solution:
  
  Check Promotion Dates: Verify the start and end dates of the promotion in the SAP system. If the promotion is indeed expired, you may need to create a new promotion or extend the existing one.
  Update System Date: Ensure that the system date is correct. If the system date is incorrect, it may lead to misinterpretation of the promotion's validity.
  Review Promotion Configuration: Check the configuration settings for the promotion to ensure that it is set up correctly and that there are no errors in the validity period.
  Consult with Marketing/Sales Team: If you are unsure about the promotion's status, consult with the marketing or sales team to confirm whether the promotion should still be active or if it has been intentionally ended.
  Create a New Promotion: If the promotion is indeed over and cannot be extended, consider creating a new promotion with the desired parameters.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to manage promotions.
  Promotion Types: Understand the different types of promotions (e.g., discounts, special offers) and their configurations in SAP.
  Documentation: Refer to SAP documentation or help files for detailed instructions on managing promotions and their validity periods.
  User Roles: Ensure that you have the necessary permissions to view and modify promotions in the SAP system.
  
  If the issue persists after checking these aspects, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.