How To Fix WU372 - & & Conversion to promotion price currency unsuccessful

WU372 - Overview

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 372

• Message text: & & Conversion to promotion price currency unsuccessful

What causes this issue?

Conversion of the sales price and sales volume at sales price
cannot be carried out.

Error message extract from SAP system. Copyright SAP SE.

WU372 - Details

• The SAP error message WU372, which states "Conversion to promotion price currency unsuccessful," typically occurs in the context of pricing and currency conversion within the SAP system, particularly when dealing with promotions or special pricing conditions.
  
  Cause:
  
  
  Currency Conversion Issues: The error often arises when the system is unable to convert a price from one currency to another. This can happen if:
  
  The currency exchange rate is not maintained in the system.
  The exchange rate is outdated or not valid for the date of the transaction.
  The currency pair involved in the conversion is not defined in the system.
  
  
  
  Missing or Incorrect Configuration: There may be issues with the configuration of the pricing procedure or the promotion setup, leading to incorrect handling of currency conversions.
  
  
  Data Inconsistencies: There could be inconsistencies in the master data, such as customer or material master records, which may not have the necessary currency information.
  
  
  
  Solution:
  
  
  Check Exchange Rates:
  
  Go to the transaction code OB08