How To Fix WU372 - & & Conversion to promotion price currency unsuccessful

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 372

• Message text: & & Conversion to promotion price currency unsuccessful

What causes this issue?

Conversion of the sales price and sales volume at sales price
cannot be carried out.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WU372 - & & Conversion to promotion price currency unsuccessful ?

  The SAP error message WU372, which states "Conversion to promotion price currency unsuccessful," typically occurs in the context of pricing and currency conversion within the SAP system, particularly when dealing with promotions or special pricing conditions.
  Cause:
  
  
  Currency Conversion Issues: The error often arises when the system is unable to convert a price from one currency to another. This can happen if:
  
  The currency exchange rate is not maintained in the system.
  The exchange rate is outdated or not valid for the date of the transaction.
  The currency pair involved in the conversion is not defined in the system.
  
  
  
  Missing or Incorrect Configuration: There may be issues with the configuration of the pricing procedure or the promotion setup, leading to incorrect handling of currency conversions.
  
  
  Data Inconsistencies: There could be inconsistencies in the master data, such as customer or material master records, which may not have the necessary currency information.
  
  
  Solution:
  
  
  Check Exchange Rates:
  
  Go to the transaction code OB08 to check and maintain the exchange rates. Ensure that the rates for the relevant currency pairs are correctly defined and valid for the date of the transaction.
  
  
  
  Review Pricing Procedure:
  
  Check the pricing procedure configuration in the transaction code V/08. Ensure that the conditions related to currency conversion are correctly set up.
  
  
  
  Validate Master Data:
  
  Review the customer and material master records to ensure that the currency fields are correctly populated. Use transaction codes XD03 (for customer) and MM03 (for material) to check the relevant data.
  
  
  
  Check Promotion Setup:
  
  If the error occurs during a promotion, review the promotion setup to ensure that all necessary conditions and currencies are correctly defined.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the pricing procedure to identify where the conversion is failing. This may require assistance from a technical consultant.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  OB08: Maintain Exchange Rates
  V/08: Maintain Pricing Procedures
  XD03: Display Customer Master
  MM03: Display Material Master
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  
  Documentation: Review SAP documentation related to pricing and currency conversion for more detailed information on configuration and troubleshooting.
  
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in pricing and currency issues.