How To Fix WU351 - Conditions can only be created in the 'Change' mode for the promotion

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 351

• Message text: Conditions can only be created in the 'Change' mode for the promotion

What causes this issue?

You are currently in "Create promotion" mode. However, creation of
promotion conditions is not permitted in this mode, as no promotion
number has yet been assigned, or the promotion number you entered has
not yet been saved.

System Response

Creation of promotion conditions is blocked.

How to fix this error?

First save the newly created promotion and then maintain the promotion
in "Change" mode.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WU351 - Conditions can only be created in the 'Change' mode for the promotion ?

  The SAP error message WU351 indicates that conditions can only be created in 'Change' mode for a promotion. This typically occurs in the context of managing promotions in SAP, particularly in the SAP Customer Relationship Management (CRM) or SAP Promotion Management modules.
  Cause:
  The error arises when a user attempts to create or modify conditions for a promotion while the system is in 'Display' mode instead of 'Change' mode. In 'Display' mode, the system restricts any modifications to existing data, including the addition of new conditions.
  Solution:
  To resolve this error, follow these steps:
  
  
  Switch to Change Mode:
  
  Navigate to the promotion you are working on.
  Look for an option to switch from 'Display' mode to 'Change' mode. This is usually found in the toolbar or menu options.
  Once in 'Change' mode, you should be able to create or modify conditions without encountering the error.
  
  
  
  Check User Permissions:
  
  Ensure that your user role has the necessary permissions to make changes to promotions. If you do not have the required permissions, contact your SAP administrator to grant you the appropriate access.
  
  
  
  Review Promotion Status:
  
  Verify that the promotion is in a status that allows changes. Some promotions may be locked or in a status that prevents modifications. If necessary, change the status to allow for updates.
  
  
  
  Consult Documentation:
  
  If you are unsure about the process or the specific steps to take, refer to the SAP documentation or help resources related to promotion management.
  
  
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check for any relevant SAP Notes or articles that may provide additional context or solutions for this error.
  Transaction Codes: Familiarize yourself with the relevant transaction codes used for managing promotions in SAP, such as WUPR (Promotion Management) or others specific to your SAP version.
  Training and Support: If you frequently encounter issues with promotions, consider seeking additional training or support from your organization’s SAP team or through SAP Learning Hub.
  
  By following these steps, you should be able to resolve the WU351 error and successfully create or modify conditions for your promotions in SAP.