How To Fix WTY306 - Program error

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY - Warranty processing

• Message number: 306

• Message text: Program error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTY306 - Program error ?

  SAP Error Message: WTY306 - Program error
  
  Cause:
  The error message WTY306 - Program error typically occurs in the Warranty Management (WTY) module of SAP. It indicates that there is an unexpected program error or runtime exception during the execution of a warranty-related process. This could be due to:
  
  Incorrect or missing configuration in warranty settings.
  Data inconsistencies or missing master data related to warranty objects.
  Custom code or user exits/enhancements causing runtime errors.
  Issues in the integration between warranty and other modules (e.g., SD, MM).
  Bugs in the standard SAP program or incorrect parameter passing.
  
  
  Solution:
  To resolve the WTY306 error, follow these steps:
  
  
  Check the Short Dump (ST22):  
  
  Use transaction ST22 to analyze the runtime error details.
  Identify the exact program, line, and cause of the error.
  
  
  
  Review Warranty Configuration:  
  
  Verify warranty master data and configuration in transactions like WTY1, WTY2, or related customizing.
  Ensure all required warranty objects and conditions are correctly maintained.
  
  
  
  Analyze Custom Code:  
  
  If there are user exits, BADIs, or enhancements in warranty processes, debug or review them for errors.
  Temporarily disable custom code to check if the error persists.
  
  
  
  Check Integration Points:  
  
  Validate data consistency between warranty and related modules (e.g., sales orders, service notifications).
  Ensure that all required data is correctly passed and available.
  
  
  
  Apply SAP Notes:  
  
  Search for relevant SAP Notes on the SAP Support Portal using the error message or symptoms.
  Apply any recommended patches or corrections.
  
  
  
  Debugging:  
  
  If you have development access, debug the program at the point of failure to understand the root cause.
  
  
  
  Contact SAP Support:  
  
  If the issue persists and cannot be resolved internally, raise a support ticket with SAP, providing detailed error logs and dump analysis.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:  
  
  ST22 - ABAP Runtime Error Analysis  
  WTY1 / WTY2 - Warranty Master Data Maintenance  
  SE38 / SE80 - Program Debugging
  
  
  
  Common Warranty Programs:  
  
  Programs related to warranty processing might include SAPLWARRANTY or custom Z-programs.
  
  
  
  SAP Notes:  
  
  Search for notes containing "WTY306" or "Program error in warranty" on the SAP ONE Support Launchpad.
  
  
  
  Documentation:  
  
  SAP Help Portal for Warranty Management module  
  SAP Community forums for similar issues and solutions
  
  
  
  
  If you provide the exact context or the program name where WTY306 occurs, I can help with more specific guidance.