How To Fix WTY160 - Parts to be returned exist

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY - Warranty processing

• Message number: 160

• Message text: Parts to be returned exist

Self-Explanatory Message

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• What is the cause and solution for SAP error message WTY160 - Parts to be returned exist ?

  SAP Error Message:
  
  WTY160 - Parts to be returned exist
  
  Cause:
  The error message WTY160 typically occurs in the SAP Warranty Management or Service Processing module. It indicates that there are still parts (components or materials) that need to be returned or processed before you can proceed with the current transaction (such as closing a warranty claim, completing a service order, or processing a return).
  In other words, the system has detected that some parts related to the warranty or service order have not yet been returned or accounted for, and therefore it blocks further processing to ensure proper handling of these parts.
  
  When does it occur?
  
  When trying to close or complete a warranty claim or service order.
  When processing a return or replacement and the system expects certain parts to be returned.
  When the return delivery or goods receipt for returned parts is not yet posted.
  When the system’s return parts list is not empty.
  
  
  Solution:
  
  
  Check the Return Parts List:
  
  Go to the warranty claim or service order and check the list of parts that are expected to be returned.
  Verify if all parts have been physically returned and recorded in the system.
  
  
  
  Post Return Delivery / Goods Receipt:
  
  If parts have been returned physically but not yet posted in SAP, create and post the return delivery or goods receipt for the returned parts.
  Use transaction codes like VL09 (cancel goods movement), MIGO (goods movement), or the relevant return processing transaction.
  
  
  
  Clear or Update Return Parts Status:
  
  If the parts are lost or cannot be returned, you may need to update the system accordingly (e.g., confirm scrapping or replacement).
  Consult with your warranty or service process owner to handle exceptions.
  
  
  
  Check for Open Return Tasks:
  
  Sometimes, open return tasks or incomplete return processes block further processing.
  Complete or close these tasks.
  
  
  
  Reprocess the Warranty Claim or Service Order:
  
  After ensuring all parts are returned or accounted for, try to proceed with the transaction again.
  
  
  
  
  Related Information:
  
  
  Module: SAP Warranty Management (IS-Warranty), Service Management (CS), or Plant Maintenance (PM) depending on your system setup.
  
  
  Transactions:  
  
  Warranty Claim Processing: IW70, IW71  
  Return Delivery: VL01N, VL09  
  Goods Movement: MIGO  
  
  
  
  Configuration:  
  
  Return parts handling is configured in warranty and service management customizing.
  Ensure that return parts are properly defined and linked to warranty claims or service orders.
  
  
  
  Notes and Documentation:  
  
  Check SAP OSS Notes related to warranty and return parts processing for your SAP version.
  Review SAP Help Portal documentation on Warranty Management and Return Parts Processing.
  
  
  
  
  Summary:
  WTY160 - Parts to be returned exist means the system expects certain parts to be returned before completing the current process. To resolve, verify and post the return of these parts in SAP, or update the system if parts cannot be returned, then proceed with the transaction.
  
  If you provide more context (transaction code, process step), I can help with more specific instructions.