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How To Fix WTY132 - Error occurred when document linking was called up


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WTY - Warranty processing

  • Message number: 132

  • Message text: Error occurred when document linking was called up

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WTY132 - Error occurred when document linking was called up ?

    Certainly! Here's a detailed explanation for the SAP error message WTY132: Error occurred when document linking was called up:


    Error Message:

    WTY132 - Error occurred when document linking was called up


    Cause:

    This error typically occurs when the system tries to access or display linked documents (such as attachments, notes, or related documents) in SAP, but encounters a problem. Common causes include:

    • Missing or incorrect document link entries: The document link table (e.g., SDOKCONT1, SDOKCONT2) may have inconsistent or missing entries.
    • Authorization issues: The user may not have sufficient authorization to access the linked document or the document management system (DMS).
    • Technical issues with the document management system: The DMS or the interface to the document repository might be down or misconfigured.
    • Incorrect or incomplete configuration: The document linking functionality might not be properly configured in the system.
    • Transport or system inconsistencies: If objects related to document linking were transported incorrectly or incompletely.
    • Database inconsistencies: Corrupted or inconsistent database entries related to document links.

    Solution:

    1. Check Document Link Entries:

      • Use transaction codes like CV04N (Document Info Record) or CV03N (Display Document) to verify if the document exists and is accessible.
      • Check tables SDOKCONT1, SDOKCONT2 for entries related to the document link.
      • If entries are missing or inconsistent, consider re-linking the document or recreating the link.
    2. Verify Authorizations:

      • Ensure the user has the necessary authorizations for document management and document linking.
      • Check authorization objects like S_DMS_ADMI, S_DMS_OBJ, and others related to document access.
    3. Check System and Configuration:

      • Verify that the Document Management System (DMS) is properly configured.
      • Check the configuration in transaction OAC0 (Document Types) and related customizing.
      • Ensure that the document repository or storage system is accessible and operational.
    4. Check for System or Transport Issues:

      • Review recent transports or system changes that might have affected document linking.
      • Check system logs (SM21), short dumps (ST22), and application logs (SLG1) for related errors.
    5. Technical Troubleshooting:

      • Run consistency checks on document link tables.
      • If necessary, use SAP Notes or OSS messages to find patches or corrections.
      • Consider re-indexing or repairing the document repository if applicable.
    6. SAP Notes and Support:

      • Search the SAP Support Portal for notes related to WTY132.
      • Example SAP Note: #0000000 (replace with actual note number if found) might provide a fix or workaround.

    Related Information:

    • Document Management System (DMS): SAP's DMS is used to manage documents linked to business objects. Errors in linking often relate to DMS configuration or data.
    • Tables Involved:
      • SDOKCONT1 and SDOKCONT2: Store document link information.
      • DRAW and DRAD: Document metadata tables.
    • Transactions:
      • CV01N - Create Document
      • CV02N - Change Document
      • CV03N - Display Document
      • CV04N - Document Info Record
    • Authorization Objects:
      • S_DMS_ADMI - DMS Administration
      • S_DMS_OBJ - DMS Object Access
    • Common Symptoms:
      • Error message appears when clicking on document links in various SAP modules.
      • Linked documents fail to open or display.
      • Inconsistent or missing document links in business transactions.

    If the problem persists after these checks, it is advisable to open a support ticket with SAP, providing detailed logs, screenshots, and system information.


    Summary:

    Aspect Details
    Cause Missing/inconsistent document links, authorization issues, DMS configuration problems.
    Solution Verify document links, check authorizations, review DMS configuration, check system logs.
    Related SAP DMS, tables SDOKCONT1/2, transactions CV03N, CV04N, authorization objects.

    If you need help with specific steps or logs, feel free to ask!

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