How To Fix WTY076 - Sample equipment not found

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY - Warranty processing

• Message number: 076

• Message text: Sample equipment not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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• What is the cause and solution for SAP error message WTY076 - Sample equipment not found ?

  SAP Error Message:
  
  WTY076 - Sample equipment not found
  
  Cause:
  The error message WTY076 occurs when the system is unable to find the sample equipment record that is expected to be linked or referenced in a warranty or service process. This typically happens in scenarios involving warranty claims, service notifications, or equipment management where a "sample equipment" (a reference or template equipment) is required but missing.
  Common causes include:  
  
  The sample equipment master record has not been created or maintained in the system.  
  Incorrect or missing equipment number entered in the transaction.  
  The equipment is not assigned or linked properly to the relevant warranty or service object.  
  Data inconsistencies or incomplete master data in equipment or warranty objects.
  
  
  Solution:
  To resolve the WTY076 error, follow these steps:
  
  
  Check Equipment Master Data:  
  
  Verify that the sample equipment exists in the system (transaction IE03 - Display Equipment).  
  Ensure the equipment number is correct and active.
  
  
  
  Maintain Sample Equipment:  
  
  If the sample equipment does not exist, create it using transaction IE01 (Create Equipment).  
  Ensure all mandatory fields are filled and the equipment is properly classified.
  
  
  
  Link Equipment Correctly:  
  
  Check the linkage between the sample equipment and the warranty or service object.  
  For warranty claims, ensure the sample equipment is assigned in the warranty master data or claim header.
  
  
  
  Review Warranty and Service Configuration:  
  
  Verify the configuration settings related to warranty processing and equipment assignment.  
  Check if the sample equipment is required for the specific warranty type or process.
  
  
  
  Data Consistency Check:  
  
  Run consistency checks or reports to identify missing or inconsistent equipment references.  
  Correct any discrepancies found.
  
  
  
  Consult SAP Notes:  
  
  Search for relevant SAP Notes that might address known issues related to this error message.
  
  
  
  
  Related Information:
  
  
  Transactions:  
  
  IE01: Create Equipment  
  IE03: Display Equipment  
  IW51/IW52: Create/Change Service Notification  
  WTY1: Warranty Master Data Maintenance
  
  
  
  Tables:  
  
  EQUI: Equipment master data  
  WTY_EQUIP: Warranty equipment data (depending on system version)
  
  
  
  SAP Modules Involved:  
  
  Plant Maintenance (PM)  
  Customer Service (CS)  
  Warranty Management
  
  
  
  Typical Scenario:
  
  When processing a warranty claim or service notification, the system expects a sample equipment to compare or reference. If this equipment is missing, the system throws WTY076.
  
  
  
  If the problem persists after these checks, consider raising a support ticket with SAP, providing detailed information about the transaction, equipment numbers, and system logs.