How To Fix WTY024 - Invalid claim type &

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY - Warranty processing

• Message number: 024

• Message text: Invalid claim type &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WTY024 - Invalid claim type & ?

  SAP Error Message:
  
  WTY024 - Invalid claim type &
  
  Cause:
  The error message WTY024 occurs when an invalid or incorrect claim type is entered or processed in the SAP Warranty Management or Service Processing module. The system expects a valid claim type that is defined in the customizing settings, but the entered claim type does not match any of the configured values.
  This can happen due to:
  
  Typographical error when entering the claim type.
  The claim type is not maintained or activated in the system.
  The claim type is not assigned to the relevant warranty or service process.
  Data inconsistency or missing configuration in the customizing.
  
  
  Solution:
  To resolve the error WTY024, follow these steps:
  
  
  Check the Claim Type Entry:
  
  Verify that the claim type entered is correct and matches the expected format.
  Ensure no extra spaces or invalid characters are included.
  
  
  
  Verify Claim Type Configuration:
  
  Go to the customizing path for Warranty Management or Service Processing:
  
  SPRO ? Logistics Execution ? Service Processing ? Warranty Management ? Claim Types
  
  
  Check if the claim type you are trying to use is defined and active.
  If not defined, create or activate the required claim type.
  
  
  
  Assign Claim Type Appropriately:
  
  Ensure the claim type is assigned to the relevant warranty or service process.
  Check if the claim type is linked to the correct warranty object or service contract.
  
  
  
  Check Authorizations:
  
  Sometimes, the user might not have authorization to use certain claim types.
  Verify user roles and authorizations related to warranty claim processing.
  
  
  
  Data Consistency:
  
  If the claim type is coming from an external system or interface, check the data mapping and integration points.
  Correct any inconsistencies in the data transfer.
  
  
  
  Testing:
  
  After corrections, test the claim creation or processing again to confirm the error is resolved.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  IW71 - Create Warranty Claim
  IW72 - Change Warranty Claim
  SPRO - Customizing for Warranty Management
  
  
  
  SAP Notes:
  
  Check SAP Notes related to warranty claim types if the problem persists.
  Sometimes, patches or updates might be required if this is a known issue.
  
  
  
  Documentation:
  
  SAP Help Portal on Warranty Management and Service Processing.
  Review the business process documentation for claim handling.
  
  
  
  
  Summary:
  WTY024 - Invalid claim type & indicates that the claim type used is not valid in the system. The solution involves verifying and correcting the claim type entry and ensuring it is properly configured and assigned in the SAP system.
  If you need further assistance, please provide the exact claim type value and the transaction or process step where the error occurs.