How To Fix WSS208 - Service user '&1' is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: WSS - Web Services Security

• Message number: 208

• Message text: Service user '&1' is inconsistent

Self-Explanatory Message

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• What is the cause and solution for SAP error message WSS208 - Service user '&1' is inconsistent ?

  SAP Error Message:
  
  WSS208 Service user '&1' is inconsistent
  
  Cause:
  This error occurs when the service user specified in the SAP system is inconsistent or incorrectly maintained. Typically, the service user is used for communication scenarios such as web services, RFC calls, or other background processes that require a dedicated user account. The inconsistency can arise due to:
  
  The service user does not exist in the system.
  The service user is locked or expired.
  Missing or incorrect authorizations for the service user.
  The user master record is incomplete or corrupted.
  The service user is not properly assigned in the relevant configuration or service definition.
  
  
  Solution:
  To resolve the WSS208 error, follow these steps:
  
  
  Check User Existence:
  
  Use transaction SU01 to verify that the service user exists.
  If the user does not exist, create the user with the appropriate settings.
  
  
  
  Check User Status:
  
  Ensure the user is not locked or expired.
  Unlock the user if necessary and reset the password if expired.
  
  
  
  Verify Authorizations:
  
  Check that the service user has the necessary roles and authorizations for the intended service.
  Assign missing roles or authorizations as required.
  
  
  
  Check User Master Record:
  
  Verify that all mandatory fields in the user master record are correctly maintained.
  Pay attention to parameters like logon data, profiles, and parameters.
  
  
  
  Review Service Configuration:
  
  Confirm that the service user is correctly assigned in the service or communication scenario configuration.
  For example, in SOAMANAGER or in RFC destinations, ensure the correct user is specified.
  
  
  
  Test the Service:
  
  After corrections, test the service or communication scenario to confirm the error is resolved.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01 – User maintenance
  SU10 – Mass user maintenance
  PFCG – Role maintenance
  SM59 – RFC destination maintenance
  SOAMANAGER – Web service configuration
  
  
  
  Notes and Documentation:
  
  Check SAP Notes related to service user inconsistencies.
  Review SAP Help Portal documentation on service users and communication scenarios.
  
  
  
  Common Scenarios:
  
  Web service calls failing due to invalid service user.
  Background jobs or RFC calls failing due to locked or missing service user.
  Integration scenarios where the service user is used for authentication.
  
  
  
  
  If the problem persists after these checks, consider enabling detailed logging or tracing to identify the exact inconsistency and consult SAP Support with the relevant logs and system details.