How To Fix WRF_REF023 - &4 Application-relevant article hierarchy was not found

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_REF - Messages from References for Materials Without History

• Message number: 023

• Message text: &4 Application-relevant article hierarchy was not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_REF023 - &4 Application-relevant article hierarchy was not found ?

  The SAP error message WRF_REF023 indicates that the application-relevant article hierarchy was not found. This error typically occurs in the context of SAP Retail or SAP S/4HANA when dealing with article master data, particularly when trying to access or manipulate article hierarchies that are essential for various retail processes.
  Cause:
  
  Missing Hierarchy: The specified article hierarchy does not exist in the system. This could be due to incorrect configuration or missing data.
  Incorrect Configuration: The hierarchy might not be properly configured in the system, or the relevant settings might not be activated.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables that manage article hierarchies.
  Authorization Issues: The user may not have the necessary authorizations to access the article hierarchy.
  
  Solution:
  
  
  Check Hierarchy Configuration:
  
  Go to the transaction code SPRO and navigate to the relevant configuration settings for article hierarchies.
  Ensure that the hierarchy is defined and activated correctly.
  
  
  
  Verify Article Master Data:
  
  Use transaction MM03 to check the article master data and ensure that the article is assigned to the correct hierarchy.
  If the article is missing from the hierarchy, you may need to add it.
  
  
  
  Check for Missing Entries:
  
  Use transaction SE11 to check the relevant database tables (e.g., MARA, MARC, etc.) for any missing entries related to the article hierarchy.
  If entries are missing, you may need to create or update them.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify article hierarchies. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), MM03 (Display Material), and SPRO (Customizing).
  Documentation: Review SAP documentation related to article hierarchies and retail processes for a deeper understanding of how they function within the system.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.