How To Fix WRETAIL_PROXY006 - Service not successful.

SAP Error Message - Details

• Message type: E = Error

• Message class: WRETAIL_PROXY -

• Message number: 006

• Message text: Service not successful.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRETAIL_PROXY006 - Service not successful. ?

  SAP Error Message:
  
  WRETAIL_PROXY006 Service not successful.
  
  Cause:
  This error typically occurs in SAP Retail scenarios when a proxy service call fails. The message indicates that a communication or processing error happened during the execution of a web service or proxy interface, often related to Retail Store or Retail POS integrations.
  Common causes include:
  
  Communication issues: Network problems, incorrect endpoint URLs, or service unavailability.
  Configuration errors: Incorrect or missing configuration in the Integration Engine (PI/PO), or in the SAP system proxy settings.
  Authorization problems: Missing or incorrect user permissions for the service.
  Data issues: Invalid or incomplete data being sent or received.
  Backend system errors: The target system processing the request returned an error or did not respond properly.
  
  
  Solution:
  To resolve the WRETAIL_PROXY006 error, follow these steps:
  
  
  Check the detailed error log:
  
  Look into the SAP Application Log (transaction SLG1) or the Integration Engine logs to get more detailed information about the failure.
  Check the exact error message or stack trace related to the proxy call.
  
  
  
  Verify communication settings:
  
  Ensure the service endpoint URL is correct and reachable.
  Test the connection to the external system or service.
  Check network connectivity and firewall settings.
  
  
  
  Check proxy configuration:
  
  In SAP GUI, use transaction SPROXY to verify the proxy objects and their configurations.
  Ensure the proxy is correctly generated and activated.
  Check if the service interface matches the backend system expectations.
  
  
  
  Review authorization:
  
  Confirm that the user executing the service has the necessary authorizations.
  Check roles and profiles assigned to the user.
  
  
  
  Validate data:
  
  Ensure the data sent to the service is complete and valid.
  Check for mandatory fields and correct data formats.
  
  
  
  Check backend system status:
  
  Verify that the backend system or service is up and running.
  Look for any system errors or dumps in the backend.
  
  
  
  Retry the operation:
  
  Sometimes transient issues cause failures; retrying might succeed.
  
  
  
  Apply SAP Notes:
  
  Search for relevant SAP Notes using the error message or component (e.g., Retail, Proxy, Integration).
  Apply any recommended patches or corrections.
  
  
  
  
  Related Information:
  
  
  Transactions:
  
  SPROXY – Proxy object configuration.
  SLG1 – Application log for detailed error analysis.
  SM59 – RFC destination test.
  SXMB_MONI – Monitoring of PI/PO messages (if Integration Engine is involved).
  
  
  
  SAP Components:
  
  SAP Retail (IS-Retail)
  SAP PI/PO (Process Integration / Process Orchestration)
  SAP Gateway / Web Services
  
  
  
  Common SAP Notes:
  
  Check SAP Support Portal for notes related to WRETAIL_PROXY006 or proxy service errors in Retail.
  
  
  
  
  If you provide more context (e.g., transaction where error occurs, system landscape, or logs), I can help with a more specific diagnosis.