How To Fix WR072 - Error updating retail value key = & & &

SAP Error Message - Details

• Message type: E = Error

• Message class: WR - Messages for Revaluation at Retail

• Message number: 072

• Message text: Error updating retail value key = & & &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WR072 - Error updating retail value key = & & & ?

  The SAP error message:
  WR072 - Error updating retail value key = & & &
  typically occurs in the context of SAP Retail, especially during the update or posting of retail-related data such as sales documents, pricing, or inventory values.
  
  Cause
  
  
  Data Inconsistency or Locking Issue: The error usually indicates that the system encountered a problem while trying to update a retail value key in the database. This can be due to:
  
  The retail value key record being locked by another process.
  The retail value key not existing or being inconsistent in the database.
  A mismatch or missing data in the retail value key fields.
  Database update conflicts or integrity constraints violations.
  
  
  
  Incorrect or Missing Master Data: If the retail value key depends on master data (e.g., product, store, date), and this data is missing or incorrect, the update will fail.
  
  
  Custom Enhancements or User Exits: Sometimes, custom code or user exits that manipulate retail value keys can cause this error if not properly handling the data.
  
  
  
  Solution
  
  
  Check Lock Entries:
  
  Use transaction SM12 to check if the retail value key record is locked.
  If locked and the lock is stale (no active process), delete the lock and retry.
  
  
  
  Verify Master Data:
  
  Ensure that all relevant master data (products, stores, dates, etc.) exist and are consistent.
  Check the retail value key components for correctness.
  
  
  
  Check for Database Consistency:
  
  Run database consistency checks for retail tables involved.
  Use standard SAP reports or tools to verify retail value key integrity.
  
  
  
  Review Custom Code:
  
  If there are user exits or BAdIs related to retail value key updates, debug and verify that they handle data correctly.
  
  
  
  Reprocess the Transaction:
  
  After resolving locks or data issues, reprocess the transaction or posting.
  
  
  
  SAP Notes and Support:
  
  Search for SAP Notes related to message WR072 for your SAP Retail version.
  Apply any relevant patches or corrections.
  
  
  
  
  Related Information
  
  Message Class: WR0 (Retail)
  Typical Context: Retail sales document posting, pricing updates, inventory valuation.
  Transactions to Check:
  
  SM12 - Lock entries
  SE91 - Message maintenance (to see message details)
  Retail-specific transactions related to sales or inventory posting.
  
  
  SAP Notes: Check SAP Service Marketplace or SAP ONE Support Launchpad for notes mentioning WR072.
  
  
  If you provide the exact values of the placeholders (& & &) from the error message, more precise troubleshooting can be done.