How To Fix WPRO_XI_PROXY010 - Sending confirmation message failed

SAP Error Message - Details

• Message type: E = Error

• Message class: WPRO_XI_PROXY - Messages Service Processing Retail Event

• Message number: 010

• Message text: Sending confirmation message failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WPRO_XI_PROXY010 - Sending confirmation message failed ?

  The SAP error message WPRO_XI_PROXY010 Sending confirmation message failed typically occurs in the context of SAP Workflow when the system tries to send a confirmation message to an SAP XI/PI (Process Integration) proxy but fails.
  
  Cause
  
  Communication failure between SAP Workflow and XI/PI proxy: The workflow runtime attempts to send a confirmation message to an XI/PI proxy interface, but the message cannot be delivered.
  Incorrect or missing configuration: The proxy or communication channel might not be properly configured or active.
  Network or connectivity issues: Network problems between the SAP system and the XI/PI system.
  Authorization issues: The user or system sending the message lacks the necessary authorizations.
  Runtime errors in the proxy: The proxy interface might have runtime errors or is not active.
  Message queue or buffer issues: The message might be stuck in the outbound queue or buffer.
  
  
  Solution
  
  
  Check the communication channel and proxy configuration:
  
  Verify that the XI/PI proxy interface is correctly configured and active.
  Use transaction SXMB_IFR (Integration Builder) or SXMB_MONI (Message Monitor) to check the status of messages and communication channels.
  
  
  
  Check the workflow configuration:
  
  Ensure that the workflow step sending the confirmation message is correctly configured.
  Verify the binding of the workflow container to the proxy interface.
  
  
  
  Check system logs and error details:
  
  Use transaction SM58 (Transactional RFC) to check for any RFC errors.
  Check SMQ1 (Outbound Queue) and SMQ2 (Inbound Queue) for stuck or failed messages.
  Review the application log via SLG1 for detailed error messages related to the workflow or proxy.
  
  
  
  Check authorizations:
  
  Ensure the user or system sending the confirmation has the required authorizations to execute the proxy call.
  
  
  
  Test the proxy interface:
  
  Use transaction SE80 or SPROXY to test the proxy interface manually.
  If the proxy test fails, investigate the proxy implementation or XI/PI system.
  
  
  
  Network and connectivity:
  
  Verify network connectivity between the SAP system and the XI/PI system.
  Check for firewall or network restrictions.
  
  
  
  Restart or reprocess messages:
  
  If messages are stuck, try restarting the queues or reprocessing the failed messages.
  
  
  
  
  Related Information
  
  SAP Notes:
  
  Check SAP Notes related to WPRO_XI_PROXY010 or workflow proxy errors.
  
  
  Transactions:
  
  SWI1 - Workflow log to check the workflow instance and error details.
  SM58 - For RFC errors.
  SMQ1/SMQ2 - For outbound/inbound queues.
  SXMB_MONI - For monitoring XI/PI messages.
  SPROXY - For proxy configuration and testing.
  
  
  Documentation:
  
  SAP Help Portal documentation on SAP Workflow and SAP XI/PI integration.
  
  
  Common scenarios:
  
  This error often appears when a workflow step is designed to send a confirmation or response message to an external system via XI/PI proxy, and the communication fails.
  
  
  
  
  If you provide more specific details such as the workflow step, system landscape, or logs, I can help you with a more targeted solution.