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How To Fix WN028 - Sales office & will be created on saving


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WN - Plant master data maintenance (integrated)

  • Message number: 028

  • Message text: Sales office & will be created on saving

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WN028 - Sales office & will be created on saving ?

    The SAP error message WN028 indicates that a sales office will be created upon saving the transaction. This message typically occurs in the context of sales and distribution (SD) processes when you are trying to create or modify a sales document (like a sales order) and the system identifies that the sales office you are trying to use does not currently exist in the system.

    Cause:

    1. Non-Existent Sales Office: The sales office you are trying to assign to the sales document does not exist in the system.
    2. Configuration Issues: The sales office may not be properly configured in the system, or it may not be assigned to the relevant organizational units.
    3. Master Data Issues: The sales office may not be included in the master data for the customer or material being used in the transaction.

    Solution:

    1. Create the Sales Office: If the sales office is indeed new and should be created, you can proceed with saving the transaction. SAP will create the sales office automatically.
    2. Check Configuration: If the sales office should already exist, check the configuration in the SAP system:
      • Go to the transaction code OVX5 (or SPRO for configuration) to check the sales office settings.
      • Ensure that the sales office is defined and properly assigned to the relevant sales area.
    3. Review Master Data: Check the customer master data and material master data to ensure that the sales office is correctly assigned.
    4. Consult Documentation: If you are unsure about the implications of creating a new sales office, consult your SAP documentation or your SAP support team for guidance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as OVX5 for sales office configuration, VD01 for customer master creation, and MM01 for material master creation.
    • Organizational Structure: Understand how sales offices fit into your company's organizational structure in SAP, including sales areas, distribution channels, and divisions.
    • SAP Notes: Check SAP Notes for any known issues or additional guidance related to this error message.

    If you are still facing issues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.

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