How To Fix WN006 - The POS currency was changed from &2 to &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WN - Plant master data maintenance (integrated)

• Message number: 006

• Message text: The POS currency was changed from &2 to &1

What causes this issue?

The POS currency has changed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please check whether it is currently possible to change the POS
currency.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WN006 - The POS currency was changed from &2 to &1 ?

  The SAP error message WN006, which states "The POS currency was changed from &2 to &1," typically occurs in the context of point-of-sale (POS) transactions. This error indicates that there has been a change in the currency used for a transaction at the point of sale, which can lead to inconsistencies or issues in processing the transaction.
  Cause:
  
  Currency Configuration: The currency settings for the POS system may have been changed, either in the configuration or at the transaction level.
  User Input Error: A user may have inadvertently selected a different currency during the transaction process.
  Master Data Changes: Changes in master data related to the customer, store, or product may have led to a currency mismatch.
  Integration Issues: If the POS system is integrated with other systems (like ERP), discrepancies in currency settings between these systems can trigger this error.
  
  Solution:
  
  Check Configuration: Verify the currency settings in the POS configuration. Ensure that the correct currency is set for the store and that it matches the expected currency for transactions.
  Review Transaction Details: Look at the specific transaction that triggered the error. Check if the currency was changed manually and correct it if necessary.
  Master Data Review: Ensure that the master data for customers, products, and stores is consistent and correctly configured with the appropriate currency.
  User Training: If user error is a frequent cause, consider providing additional training to staff on how to handle currency settings in the POS system.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling currency-related issues in your version of SAP.
  Technical Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system bug or integration issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Transaction Codes: Familiarize yourself with transaction codes related to POS configuration and currency settings, such as SPRO for configuration.
  Testing: After making changes, conduct tests to ensure that the issue is resolved and that transactions can be processed without errors.
  
  By following these steps, you should be able to identify the cause of the WN006 error and implement a solution to resolve it.