How To Fix WM490 - Please note: & is a complex retail material, category = &

SAP Error Message - Details

• Message type: E = Error

• Message class: WM - IS-R Assortments

• Message number: 490

• Message text: Please note: & is a complex retail material, category = &

What causes this issue?

Although value contract modules can contain all categories of material,
it is not possible to break down structured materials, generic
materials or materials with empties once you are outside the Assortment
functions environment.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WM490 - Please note: & is a complex retail material, category = & ?

  The SAP error message WM490 indicates that the system has encountered an issue related to a complex retail material. This error typically arises in the context of warehouse management (WM) and inventory management processes, particularly when dealing with materials that have complex characteristics or configurations.
  Cause:
  The error message "WM490 Please note: & is a complex retail material, category = &" usually occurs due to one or more of the following reasons:
  
  
  Complex Material Configuration: The material in question is classified as a complex retail material, which may involve multiple characteristics, variants, or configurations that complicate its handling in the warehouse.
  
  
  Missing Master Data: There may be missing or incomplete master data for the material, such as classification data, which is necessary for the system to process the material correctly.
  
  
  Incompatible Warehouse Processes: The warehouse processes being executed may not be compatible with the handling requirements of complex retail materials.
  
  
  Incorrect Material Type: The material type assigned to the item may not be appropriate for the operations being performed.
  
  
  Solution:
  To resolve the WM490 error, consider the following steps:
  
  
  Check Material Master Data: Review the material master data for the affected material. Ensure that all necessary fields, especially those related to classification and characteristics, are filled out correctly.
  
  
  Review Warehouse Management Settings: Verify that the warehouse management settings are configured to handle complex retail materials. This may involve checking the warehouse process types and ensuring they are compatible with the material type.
  
  
  Material Type Verification: Ensure that the material type assigned to the complex retail material is appropriate for the operations being performed. If necessary, consult with your SAP configuration team to adjust the material type.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling complex retail materials in your version of SAP.
  
  
  Testing: After making any changes, conduct tests to ensure that the error does not reoccur and that the material can be processed as intended.
  
  
  Seek Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your specific configuration and business processes.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Ensure that users involved in warehouse management are trained on handling complex retail materials and are familiar with the specific processes required.
  
  By following these steps, you should be able to identify the root cause of the WM490 error and implement a solution to resolve it.