How To Fix WM467 - Assortment control can only be defined for "real" customers


WM467 - Overview

  • Message type: E = Error

  • Message class: WM - IS-R Assortments

  • Message number: 467

  • Message text: Assortment control can only be defined for "real" customers

  • Show details Hide details
  • What causes this issue?

    The assortment control data for retail plants can only be edited using
    their own maintenance transactions.
    You can only process data for "real" customers here.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WM467 - Assortment control can only be defined for "real" customers ?
    The SAP error message WM467, which states "Assortment control can only be defined for 'real' customers," typically occurs in the context of the SAP Warehouse Management (WM) module when trying to set up assortment control for a customer that is not classified as a "real" customer in the system.
    
    Cause: Customer Master Data: The customer you are trying to assign assortment control to may not be set up as a "real" customer in the customer master data. In SAP, a "real" customer is one that has been fully defined and activated in the system, typically with a customer account that is not a one-time customer or a dummy account. Customer Type: The customer type may be set incorrectly. For example, if the customer is defined as a one-time customer or a prospect, assortment control cannot be applied.
    Configuration Issues: There may be configuration settings in the system that restrict assortment control to only certain

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