How To Fix WM371 - Characteristic & not found

SAP Error Message - Details

• Message type: E = Error

• Message class: WM - IS-R Assortments

• Message number: 371

• Message text: Characteristic & not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WM371 - Characteristic & not found ?

  The SAP error message WM371 ("Characteristic & not found") typically occurs in the context of Warehouse Management (WM) when the system is unable to find a specific characteristic that is expected in the context of a warehouse process. This can happen in various scenarios, such as during the creation of a transfer order, handling unit, or when processing inventory.
  Causes:
  
  Missing Characteristics: The characteristic that the system is trying to access has not been defined in the system.
  Incorrect Configuration: The configuration for the warehouse management or material master may not be set up correctly, leading to the system not recognizing the characteristic.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access certain characteristics.
  
  Solutions:
  
  
  Check Characteristic Definition:
  
  Go to the relevant configuration settings in SAP (usually in the SPRO transaction) and verify that the characteristic in question is defined correctly.
  Ensure that the characteristic is assigned to the appropriate object (e.g., material, handling unit).
  
  
  
  Review Material Master Data:
  
  Check the material master data to ensure that all required characteristics are filled in correctly.
  Use transaction MM03 to view the material master and verify the characteristics.
  
  
  
  Check Warehouse Management Configuration:
  
  Review the configuration settings for Warehouse Management to ensure that all necessary settings are in place.
  Ensure that the warehouse number and storage types are correctly configured.
  
  
  
  Data Consistency Check:
  
  Run consistency checks to identify any inconsistencies in the data that may be causing the issue.
  Use transaction codes like LX02 or LX03 to check inventory and handling units.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the characteristics in question.
  Check user roles and profiles to confirm that they have the required permissions.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  MM03 (Display Material)
  SPRO (Customizing)
  LX02/LX03 (Inventory Management)
  
  
  
  Documentation: Review SAP documentation related to Warehouse Management and Material Management for more insights into characteristics and their configurations.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and data setup in your SAP environment.