How To Fix WL885 - Work queue & cannot be released internally

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 885

• Message text: Work queue & cannot be released internally

What causes this issue?

The work queue created was to be generated and executed in one step.
This function is only possible if the work queue has been released
internally beforehand. This function could not be carried out.

System Response

The work queue was generated but not executed.

How to fix this error?

Please check the status of the work queue and carry out the steps
"release" and "execute" manually, if necessary.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL885 - Work queue & cannot be released internally ?

  The SAP error message WL885 indicates that a work queue cannot be released internally. This error typically arises in the context of work queue management in SAP, particularly in the areas of logistics or production planning.
  Cause:
  The error can be caused by several factors, including:
  
  
  Work Queue Status: The work queue may be in a status that does not allow it to be released. For example, it might be locked or in a state that requires certain conditions to be met before it can be processed.
  
  
  Authorization Issues: The user attempting to release the work queue may not have the necessary authorizations to perform this action.
  
  
  Configuration Issues: There may be configuration settings in the system that prevent the work queue from being released. This could include settings related to the work center, production order, or other related components.
  
  
  Dependencies: There may be dependencies on other processes or queues that need to be resolved before the work queue can be released.
  
  
  Technical Issues: There could be underlying technical issues, such as database locks or system errors, that are preventing the release of the work queue.
  
  
  Solution:
  To resolve the WL885 error, you can take the following steps:
  
  
  Check Work Queue Status: Review the status of the work queue in question. Ensure that it is not locked or in a state that prevents it from being released.
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to release the work queue. This may involve checking user roles and permissions in the SAP system.
  
  
  Configuration Review: Check the configuration settings related to the work queue and ensure that they are set up correctly. This may involve consulting with your SAP Basis or configuration team.
  
  
  Resolve Dependencies: Identify any dependencies that may be preventing the release of the work queue. Ensure that all prerequisite processes or queues are completed.
  
  
  Technical Troubleshooting: If the issue persists, consider checking for any technical issues, such as database locks or system errors. You may need to consult with your SAP Basis team for further investigation.
  
  
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may provide additional insights or solutions related to the WL885 error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and SLG1 (Application Log) to help diagnose the issue.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps taken to troubleshoot it.
  Documentation: Review SAP documentation related to work queue management and error handling for additional context and guidance.
  
  By following these steps, you should be able to identify the cause of the WL885 error and implement a solution to resolve it.