How To Fix WL826 - Work item &: Container cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 826

• Message text: Work item &: Container cannot be read

What causes this issue?

The work item container could not be read.

System Response

Processing was terminated, the work item was set to <ZH>error</>
status.

How to fix this error?

A serious inconsistency of the work item data is involved. There must
always be a container for the following work item types:
Background work item (type B)
Workflow work item (type F)
Dialog work item (type W)
Work queue work item (type A)

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL826 - Work item &: Container cannot be read ?

  The SAP error message WL826, which states "Work item &: Container cannot be read," typically occurs in the context of SAP Workflow. This error indicates that the system is unable to access or read the container of a specific work item. The container is a data structure that holds the information related to the work item, such as variables and parameters.
  Causes:
  
  Work Item Deletion: The work item may have been deleted or is no longer available in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the work item or its container.
  Corrupted Work Item: The work item may be corrupted or improperly configured, leading to issues in reading its container.
  Database Issues: There may be underlying database issues that prevent the retrieval of the work item data.
  Workflow Definition Changes: Changes in the workflow definition or structure may lead to inconsistencies in the work item container.
  
  Solutions:
  
  Check Work Item Status: Verify if the work item is still active and has not been deleted. You can do this by checking the workflow log or using transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview).
  Review Authorizations: Ensure that the user has the necessary authorizations to access the work item. You may need to check roles and profiles assigned to the user.
  Recreate the Work Item: If the work item is corrupted, you may need to recreate it or restart the workflow process that generated it.
  Check Workflow Configuration: Review the workflow definition and ensure that it is correctly configured. Look for any changes that may have been made recently.
  Database Consistency Check: Perform a database consistency check to ensure that there are no underlying issues affecting the work item data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2, SWI6, and SWU3 for workflow monitoring and configuration.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the work item ID and any relevant logs.
  Documentation: Review SAP documentation related to workflow management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the WL826 error in SAP.