How To Fix WL817 - Work item &: Deadline data cannot be deleted (table &)

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 817

• Message text: Work item &: Deadline data cannot be deleted (table &)

What causes this issue?

The deadline monitoring data for the work item cannot be deleted. It
was not possible to update either the relevent work item data (table
<AB>SWWWIDEADL</>) or the control table of all deadlines for monitoring
the background job <AB>SWWDHEX</> (table <AB>SWWWIDH</>).

System Response

The action was terminated, the work item was not changed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Procedure for System Administrators

Check the scheduling of the background job <AB>SWWDHEX</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL817 - Work item &: Deadline data cannot be deleted (table &) ?

  The SAP error message WL817 indicates that there is an issue with deleting deadline data for a work item in the workflow. This error typically arises when there are constraints or dependencies that prevent the deletion of the deadline data associated with a specific work item.
  Cause:
  
  Existing Dependencies: The work item may have existing dependencies or relationships with other workflow elements that prevent the deletion of its deadline data.
  System Constraints: The system may have constraints in place that protect certain data from being deleted to maintain data integrity.
  Incorrect Configuration: There may be configuration settings in the workflow that do not allow for the deletion of deadline data under certain conditions.
  
  Solution:
  
  Check Dependencies: Review the work item and its associated workflow to identify any dependencies that may be preventing the deletion of the deadline data. Ensure that all related work items or tasks are completed or removed.
  Review Workflow Configuration: Check the configuration settings of the workflow to see if there are any restrictions on deleting deadline data. Adjust the settings if necessary.
  Use Transaction Codes: Utilize transaction codes such as SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to analyze the work items and their statuses.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling work item deadlines and related configurations.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide insights based on the specific version and configuration of your SAP system.
  
  Related Information:
  
  Workflow Management: Understanding how workflows are managed in SAP can help in troubleshooting issues related to work items and deadlines.
  Transaction Codes: Familiarize yourself with relevant transaction codes for workflow management, such as SWI1, SWI2, and SWI3.
  SAP Notes: Check for any SAP Notes related to the WL817 error message, as they may provide specific fixes or workarounds.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the WL817 error and take appropriate action to resolve it.