How To Fix WL816 - Work item &: Deadline data cannot be set (table &)

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 816

• Message text: Work item &: Deadline data cannot be set (table &)

What causes this issue?

The deadline monitoring data for the work item cannot be changed.
Either the relevant work item data (table <AB>SWWWIDEADL</>) or the
control table of all deadlines for monitoring the background job
<AB>SWWDHEX</> (table <AB>SWWWIDH</>) could not be updated.

System Response

The action was aborted and the work item remains unchanged.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Procedure for System Administrators

Check the scheduling of the background job <AB>SWWDHEX</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL816 - Work item &: Deadline data cannot be set (table &) ?

  The SAP error message WL816 indicates that there is an issue with setting deadline data for a work item in the workflow. This error typically arises when there is a problem with the configuration or data integrity related to the workflow or the work item itself.
  Cause:
  
  Missing or Incorrect Data: The work item may be missing required data or may have incorrect data that prevents the deadline from being set.
  Configuration Issues: There may be issues with the workflow configuration or the settings in the relevant tables that manage deadlines.
  Authorization Issues: The user may not have the necessary authorizations to set deadlines for the work item.
  Table Locking: The table that is being accessed may be locked or in a state that prevents updates.
  
  Solution:
  
  Check Work Item Data: Review the work item data to ensure that all required fields are filled out correctly. Look for any inconsistencies or missing information.
  Review Workflow Configuration: Check the workflow configuration to ensure that deadlines are properly defined and that the workflow is set up correctly.
  Authorization Check: Ensure that the user attempting to set the deadline has the necessary authorizations. This can be checked in the user roles and profiles.
  Database Locking: If the table is locked, you may need to wait for the lock to be released or investigate what process is holding the lock.
  Debugging: If you have access to debugging tools, you can trace the workflow execution to identify where the error is occurring.
  Consult Documentation: Refer to SAP documentation or notes related to workflow and deadlines for any specific guidance or known issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to analyze the work items and their statuses.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Workflow Logs: Review the workflow logs for any additional error messages or warnings that could provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.