How To Fix WL734 - Work items of type "&" cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 734

• Message text: Work items of type "&" cannot be changed

What causes this issue?

The function selected is not possible for all work item types. The
<ZK>Change work item</> function can only be used with dialog work
items (type W).
However, the work item selected has type <ZH>&V1&</>.

System Response

The action is not carried out.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL734 - Work items of type "&" cannot be changed ?

  The SAP error message WL734 indicates that a work item of a specific type (denoted by "&") cannot be changed. This error typically arises in the context of SAP Business Workflow, where work items represent tasks that need to be processed by users.
  Cause:
  The error can occur due to several reasons, including:
  
  
  Work Item Type Restrictions: Certain work item types are designed to be immutable or have restrictions on changes after they have been created. This is often the case for work items that are linked to specific business processes or have already been processed in some way.
  
  
  Workflow Status: The status of the workflow instance may prevent changes to the work item. For example, if the workflow is completed or in a state that does not allow modifications, you will encounter this error.
  
  
  Authorization Issues: The user attempting to change the work item may not have the necessary authorizations to perform the action, leading to this error.
  
  
  Technical Issues: There may be underlying technical issues, such as database locks or inconsistencies in the workflow definition.
  
  
  Solution:
  To resolve the WL734 error, consider the following steps:
  
  
  Check Work Item Type: Identify the specific work item type that is causing the error. Review the documentation or configuration for that work item type to understand its restrictions.
  
  
  Review Workflow Status: Check the status of the workflow instance associated with the work item. If the workflow is completed or in a state that does not allow changes, you may need to take alternative actions, such as creating a new work item or restarting the workflow.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to modify the work item. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  Consult Workflow Logs: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to analyze the workflow logs and identify any issues that may be causing the error.
  
  
  Technical Support: If the issue persists and you suspect a technical problem, consider reaching out to your SAP Basis or technical support team for further investigation.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2, and SWI6 for monitoring and managing workflows.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Workflow Documentation: Review the SAP documentation related to Business Workflow for best practices and guidelines on managing work items and workflows.
  
  By following these steps, you should be able to diagnose and resolve the WL734 error effectively.