How To Fix WL732 - Processing cannot be rejected for work items of type "&"

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 732

• Message text: Processing cannot be rejected for work items of type "&"

What causes this issue?

The selected function is not possible for all work item types. The
<LS>Reject execution</> function can only be used with dialog work
items (type W).
However, the work item selected has type <ZH>&V1&</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL732 - Processing cannot be rejected for work items of type "&" ?

  The SAP error message WL732 indicates that a user is attempting to reject a work item of a specific type (denoted by "&"), but the system does not allow this action for that particular work item type. This can occur in various SAP modules, particularly in workflow scenarios.
  Cause:
  The primary cause of this error is that the work item type you are trying to reject does not support the rejection action. This could be due to several reasons:
  
  Work Item Type Restrictions: Certain work item types are designed to be processed in a specific way and do not allow rejection.
  Workflow Configuration: The workflow associated with the work item may not have been configured to allow rejection.
  User Permissions: The user may not have the necessary permissions to reject the work item.
  Status of the Work Item: The work item may be in a status that does not permit rejection.
  
  Solution:
  To resolve the WL732 error, consider the following steps:
  
  
  Check Work Item Type: Identify the work item type and verify if it is designed to allow rejection. You can do this by consulting the workflow documentation or configuration.
  
  
  Review Workflow Configuration: If you have access to the workflow configuration, check if the rejection action is enabled for the specific work item type. You may need to consult with a workflow administrator or developer.
  
  
  User Permissions: Ensure that the user attempting to reject the work item has the necessary authorizations. This can be checked in the user roles and profiles.
  
  
  Alternative Actions: If rejection is not allowed, consider whether there are alternative actions that can be taken, such as forwarding the work item to another user or completing it in a different manner.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details about the work item type and its allowed actions.
  
  
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information:
  
  SAP Workflow Documentation: Review the official SAP documentation related to workflows and work item processing for more detailed information on work item types and their allowed actions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) and SWI2_FREQ (Work Item Overview) to analyze work items and their statuses.
  Authorization Objects: Check the relevant authorization objects (e.g., S_WFAR_OBJ) to ensure that the user has the necessary permissions to perform actions on work items.
  
  By following these steps, you should be able to identify the cause of the WL732 error and take appropriate action to resolve it.