How To Fix WL717 - Resubmission of work item cannot be terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 717

• Message text: Resubmission of work item cannot be terminated

What causes this issue?

Resubmission of the work item could not be ended since the current
system user is not the agent of the work item.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL717 - Resubmission of work item cannot be terminated ?

  The SAP error message WL717, which states "Resubmission of work item cannot be terminated," typically occurs in the context of workflow management within SAP systems. This error indicates that there is an issue with the resubmission process of a work item, which is often related to workflow instances that are in a state that does not allow for termination or cancellation.
  Causes:
  
  Work Item State: The work item may be in a state that does not permit termination. For example, if the work item is already in a process of being executed or has been completed, it cannot be terminated.
  Workflow Configuration: There may be issues with the workflow configuration or the way the work item is set up, leading to restrictions on its termination.
  User Permissions: The user attempting to terminate the work item may not have the necessary permissions to perform this action.
  System Locking: The work item might be locked by another process or user, preventing its termination.
  
  Solutions:
  
  Check Work Item Status: Review the status of the work item in the workflow log. If it is in a state that does not allow termination, you may need to wait until it is in a suitable state.
  Review Workflow Configuration: Ensure that the workflow is configured correctly and that there are no restrictions on terminating work items.
  User Authorization: Verify that the user has the appropriate authorizations to terminate work items. If not, you may need to adjust the user's roles or permissions.
  Use Transaction SWI1: You can use transaction SWI1 (Work Item Selection) to find the work item and check its details. This can provide insights into why the termination is not possible.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance. They can provide more detailed analysis and troubleshooting steps.
  
  Related Information:
  
  Workflow Monitoring: Use transaction SWI2_FREQ to monitor workflow instances and their statuses.
  Workflow Logs: Check the workflow logs for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  
  By following these steps, you should be able to diagnose and potentially resolve the WL717 error in your SAP system.