How To Fix WL631 - Work item &: Notification of completion cannot be sent

WL631 - Overview

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 631

• Message text: Work item &: Notification of completion cannot be sent

What causes this issue?

The notification item for work item &v1& could not be sent correctly.

System Response

The work item was completed nevertheless but a notification item was
not sent.

How to fix this error?

Check the workflow log to see why the item could not be sent. You
should then proceed based on the error message in the workflow log.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL631 - Work item &: Notification of completion cannot be sent ?

  The SAP error message WL631, which states "Work item &: Notification of completion cannot be sent," typically occurs in the context of workflow management within SAP systems. This error indicates that there is an issue with sending a notification regarding the completion of a work item, which can be due to various reasons.
  Causes:
  
  Missing or Incorrect Email Configuration: The system may not be configured correctly to send emails, or the email address of the user may be missing or incorrect.
  Workflow 
  Configuration Issues: There may be issues with the workflow configuration itself, such as missing steps or incorrect settings.
  User Authorization: The user may not have the necessary authorizations to send notifications.
  System Settings: The SAP system may not be set up to send notifications due to system settings or parameters.
  Technical Issues: There could be underlying technical issues, such as problems with the SMTP server or network connectivity.
  
  Solutions:
  
  
  Check Email Configuration:
  
  Ensure that the email settings