How To Fix WL216 - Error executing workflow log in remote system

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 216

• Message text: Error executing workflow log in remote system

What causes this issue?

The local SAP system tried to display a subworkflow in the workflow log
in another SAP system.
This action failed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Repeat this at a later point in time.
INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL216 - Error executing workflow log in remote system ?

  The SAP error message WL216, which states "Error executing workflow log in remote system," typically occurs when there is an issue with the communication between the SAP system and a remote system that is involved in the workflow process. This can happen for various reasons, including configuration issues, network problems, or authorization issues.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the remote system.
  Configuration Errors: The RFC (Remote Function Call) destination may not be correctly configured, or the remote system may not be set up properly to handle the workflow requests.
  Authorization Problems: The user executing the workflow may not have the necessary authorizations in the remote system.
  System Downtime: The remote system may be down or not available at the time the workflow is being executed.
  Incorrect Workflow Configuration: The workflow itself may be incorrectly configured, leading to issues when trying to log or execute it.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can communicate with the remote system. You can use tools like ping or telnet to check connectivity.
  Verify RFC Configuration: Go to transaction SM59 in the SAP system and check the configuration of the RFC destination that points to the remote system. Ensure that it is correctly set up and test the connection.
  Review Authorizations: Check the user authorizations in both the SAP system and the remote system. Ensure that the user has the necessary permissions to execute the workflow.
  Check Remote System Status: Ensure that the remote system is up and running. If it is down, you may need to wait until it is back online.
  Review Workflow Configuration: Check the workflow configuration in transaction SWDD (Workflow Builder) to ensure that it is set up correctly and that all necessary steps are defined.
  Check Logs: Review the workflow logs and system logs for any additional error messages that may provide more context about the issue. You can use transaction SWI1 to view workflow logs.
  
  Related Information:
  
  Transaction Codes:
  
  SM59: RFC Destinations
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  SLG1: Application Log
  
  
  SAP Notes: Check SAP Notes related to workflow issues for any known bugs or patches that may address the problem.
  Documentation: Refer to SAP Help documentation for workflows and remote function calls for more detailed information on configuration and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.