How To Fix WL097 - Receive workflow event &.& (object key &)

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 097

• Message text: Receive workflow event &.& (object key &)

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WL097 - Receive workflow event &.& (object key &) ?

  The SAP error message WL097 typically indicates an issue with receiving a workflow event in the SAP system. This error can occur for various reasons, and understanding the cause and potential solutions can help in resolving it.
  Cause:
  
  
  Missing or Incorrect Event Configuration: The workflow event that is being triggered may not be properly configured in the system. This could be due to missing event handlers or incorrect object keys.
  
  
  Object Key Issues: The object key specified in the error message may not exist or may not be valid for the workflow being processed. This can happen if the object has been deleted or if there is a mismatch in the expected object key format.
  
  
  Workflow Instance Issues: The workflow instance may not be in a state that allows it to receive the event. For example, it may have already been completed or terminated.
  
  
  Authorization Issues: The user or system trying to trigger the event may not have the necessary authorizations to do so.
  
  
  System Configuration Issues: There may be issues with the overall configuration of the workflow system, such as missing or incorrect settings in the workflow customizing.
  
  
  Solution:
  
  
  Check Event Configuration: Verify that the workflow event is correctly configured in the SAP system. This includes checking the event handler and ensuring that the object key is valid.
  
  
  Validate Object Key: Ensure that the object key being used in the event is correct and that the corresponding object exists in the system. You can use transaction codes like SWO1 (Object Types) to check the object type and its keys.
  
  
  Review Workflow Instance: Check the status of the workflow instance to ensure it is active and can receive events. You can use transaction SWI1 (Work Item Selection) to monitor workflow instances.
  
  
  Check Authorizations: Ensure that the user or system has the necessary authorizations to trigger the workflow event. You may need to review the roles and authorizations assigned to the user.
  
  
  System Configuration: Review the workflow configuration settings in the system. This may involve checking transaction codes like SWU3 (Automatic Workflow Customizing) to ensure that the workflow system is properly set up.
  
  
  Debugging: If the issue persists, consider using debugging tools to trace the workflow event processing and identify where the failure occurs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWU3 (Automatic Workflow Customizing), and SWO1 (Object Types) for managing workflows.
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific error message WL097.
  Documentation: Review SAP documentation on workflow management for best practices and troubleshooting tips.
  
  If the issue continues after trying the above solutions, it may be beneficial to consult with your SAP Basis or Workflow team for further assistance.