How To Fix WL023 - Error when unscheduling the work item deadline monitoring

WL023 - Overview

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 023

• Message text: Error when unscheduling the work item deadline monitoring

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WL023 - Error when unscheduling the work item deadline monitoring ?

  SAP Error Message:
  WL023 - Error when unscheduling the work item deadline monitoring
  
  
  Cause:
  This error occurs when the system tries to unschedule (delete or deactivate) the deadline monitoring job for a work item but fails. The failure can be due to several reasons, such as:
  
  The scheduled job for deadline monitoring does not exist or has already been deleted.
  Insufficient authorizations to modify or delete the scheduled job.
  Inconsistencies or corruption in the workflow runtime tables related to deadline monitoring.
  The background job scheduler (SM37/SM36) is not accessible or has issues.
  The work item or deadline monitoring entry is already processed or in an inconsistent state.
  
  
  Explanation:
  In SAP Workflow, deadline monitoring is used to trigger actions if a work item is not processed within a specified time. The system schedules background jobs to monitor these deadlines. When a work item is completed or canceled, the system tries to unschedule the monitoring job. If this unscheduling fails, the WL023