How To Fix WI134 - Enter all Workflow agents

SAP Error Message - Details

• Message type: E = Error

• Message class: WI - BPT Workflow: Messages from Info System

• Message number: 134

• Message text: Enter all Workflow agents

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WI134 - Enter all Workflow agents ?

  SAP Error Message:
  
  WI134 - Enter all Workflow agents
  
  Cause:
  This error occurs when a workflow step requires one or more agents (users, roles, organizational units, or positions) to be assigned, but the system detects that not all required agents have been specified. Essentially, the workflow cannot proceed because it lacks the necessary recipients or responsible parties for the next step.
  Common scenarios causing this error include:
  
  Missing agent assignment in a workflow step that requires explicit agents.
  Agent determination rules or methods returning empty or incomplete results.
  Manual agent assignment not performed where mandatory.
  Organizational data or user master data missing or incomplete, causing agent determination to fail.
  
  
  Solution:
  
  
  Check Agent Assignment:
  
  Go to the workflow step in the workflow builder (transaction SWDD).
  Verify that the step requiring agents has agents assigned either statically or dynamically.
  If dynamic, check the agent determination method or rule.
  
  
  
  Review Agent Determination:
  
  If agents are determined via a rule or method, test the rule/method to ensure it returns valid agents.
  Use transaction SWI1 or SWI2_FREQ to analyze workflow logs and see if agent determination failed.
  
  
  
  Maintain Organizational Data:
  
  Ensure that organizational units, positions, or roles used in agent determination are correctly maintained.
  Check user master data (transaction SU01) to confirm users are assigned to the relevant organizational objects.
  
  
  
  Assign Agents Manually (if applicable):
  
  In some cases, you may need to manually assign agents to the workflow step.
  Use transaction SWI5 or SWI6 to find the workflow task and assign agents.
  
  
  
  Check Workflow Customizing:
  
  Verify that the workflow template and task definitions are correctly configured.
  Ensure that the agent assignment is not accidentally left blank or incomplete.
  
  
  
  Debugging:
  
  If the problem persists, debug the agent determination method or rule to identify why no agents are returned.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWDD – Workflow Builder (to check and edit workflow steps)
  SWI1 – Workflow Log (to analyze workflow errors)
  SWI2_FREQ – Workflow Runtime Analysis
  SWI5 / SWI6 – Workflow Inbox and Agent Assignment
  SU01 – User Maintenance
  
  
  
  SAP Notes:
  
  Check SAP Notes related to workflow agent determination issues for your specific SAP version.
  
  
  
  Documentation:
  
  SAP Help Portal: Workflow Agent Determination
  SAP Community forums for similar issues and solutions
  
  
  
  
  Summary:
  The error WI134 - Enter all Workflow agents means the workflow step is missing required agent assignments. To resolve it, ensure all required agents are assigned either statically or dynamically, verify agent determination rules, maintain organizational data properly, and assign agents manually if needed. Use workflow logs and debugging tools to pinpoint the issue.