How To Fix WGDS_PROCESS710 - Found &1 'old' orders in state 'New/Processed/Erroneous' w/o meta info

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_PROCESS - Global data synchronisation

• Message number: 710

• Message text: Found &1 'old' orders in state 'New/Processed/Erroneous' w/o meta info

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WGDS_PROCESS710 - Found &1 'old' orders in state 'New/Processed/Erroneous' w/o meta info ?

  The SAP error message:
  WGDS_PROCESS710 Found &1 'old' orders in state 'New/Processed/Erroneous' w/o meta info
  typically occurs in the context of SAP Global Trade Services (GTS), specifically in the Data Transfer Workbench (DTW) or during the processing of compliance documents/orders.
  
  Cause
  
  The message indicates that there are old orders (e.g., compliance documents, customs declarations, or related processing orders) in the system that are still in one of the states: New, Processed, or Erroneous, but these orders lack meta information.
  Meta information is essential for the system to track and process these orders correctly.
  This situation can arise due to:
  
  Incomplete or interrupted processing of orders.
  Data inconsistencies or missing entries in the database tables related to these orders.
  Orders created before certain system updates or patches that introduced meta info requirements.
  Manual deletion or corruption of meta info records.
  
  
  
  
  Solution
  
  
  Identify the Orders:
  
  Use the order number(s) provided in the message (the &1 placeholder is replaced by the actual number).
  Check the status and details of these orders in the relevant SAP GTS transaction (e.g., /SAPSLL/ORD or similar).
  
  
  
  Check Meta Information:
  
  Verify if the meta info records exist for these orders in the database tables (e.g., /SAPSLL/META_ORD or related tables).
  If missing, this confirms the root cause.
  
  
  
  Recreate or Repair Meta Info:
  
  Depending on the system and scenario, you may need to:
  
  Reprocess the orders to regenerate meta info.
  Use SAP standard reports or programs to repair or recreate meta info.
  Manually insert missing meta info if you have the technical knowledge and SAP support guidance.
  
  
  
  
  
  Clean Up Old Orders:
  
  If the orders are obsolete or no longer needed, consider deleting or archiving them properly.
  Use SAP standard deletion or archiving tools to avoid inconsistencies.
  
  
  
  Apply SAP Notes / Patches:
  
  Check SAP Support Portal for any relevant SAP Notes addressing this issue.
  Sometimes, this error is known and fixed in patches or support packages.
  
  
  
  Consult SAP Support:
  
  If the issue persists or the solution is unclear, raise a ticket with SAP Support providing:
  
  The exact error message.
  Order numbers.
  System logs and dumps if any.
  Steps to reproduce.
  
  
  
  
  
  
  Related Information
  
  SAP GTS Documentation: Review the documentation on order processing and meta information handling.
  SAP Notes: Search for notes related to WGDS_PROCESS710 or meta info issues in GTS.
  Transaction Codes:
  
  /SAPSLL/ORD - Order processing overview.
  /SAPSLL/META - Meta information maintenance (if available).
  
  
  Tables:
  
  /SAPSLL/ORD - Orders.
  /SAPSLL/META_ORD - Meta information for orders.
  
  
  Common Scenarios:
  
  Data transfer interruptions.
  System upgrades or patches that changed data structures.
  Manual data corrections or imports.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Old orders in 'New/Processed/Erroneous' state missing required meta information.
  
  
  Effect
  Orders cannot be processed or tracked properly, causing errors in compliance processing.
  
  
  Solution
  Identify affected orders, verify and recreate meta info, clean up obsolete orders, apply SAP Notes, or contact SAP Support.
  
  
  
  
  If you provide the exact context (e.g., transaction, process step) or system version, I can help you with more precise instructions or SAP Notes references.