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How To Fix WFD_WP1_MSG004 - Please check the configured settings to connect with the MDW service.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WFD_WP1_MSG - Message Class for Worker Integration WP1

  • Message number: 004

  • Message text: Please check the configured settings to connect with the MDW service.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WFD_WP1_MSG004 - Please check the configured settings to connect with the MDW service. ?

    The SAP error message WFD_WP1_MSG004: "Please check the configured settings to connect with the MDW service." typically occurs in the context of SAP Workflow or SAP Business Workflow when the system is unable to establish a connection with the Master Data Workflow (MDW) service.


    Cause

    • Incorrect or missing configuration settings for the connection to the MDW service.
    • The MDW service is not running or is unreachable due to network issues.
    • Authentication or authorization problems when trying to connect to the MDW service.
    • Incorrect service URL or port configured in the workflow or integration settings.
    • Transport layer or SSL issues if secure communication is configured.
    • The MDW service might be down or not properly started on the target system.

    Solution

    1. Check MDW Service Configuration:

      • Verify the MDW service URL, port, and protocol settings in the workflow configuration.
      • Ensure that the service endpoint is correctly maintained in the system (e.g., in transaction SM59 for RFC destinations or in the relevant configuration for web services).
    2. Verify Service Availability:

      • Check if the MDW service is up and running.
      • Use tools like ping, telnet, or browser to test connectivity to the MDW service URL.
      • Check the service status on the server hosting the MDW service.
    3. Check Network and Firewall Settings:

      • Ensure that there are no firewall or network restrictions blocking the connection.
      • Confirm that the port used by the MDW service is open and accessible.
    4. Review Authentication Settings:

      • Confirm that the credentials used to connect to the MDW service are correct.
      • Check if any Single Sign-On (SSO) or certificate-based authentication is configured and valid.
    5. Check SSL/TLS Configuration (if applicable):

      • If the connection uses HTTPS, verify that the SSL certificates are valid and trusted.
      • Check for any SSL handshake errors in system logs.
    6. Review SAP Notes and Documentation:

      • Search for relevant SAP Notes related to MDW connectivity issues.
      • Check SAP Help Portal or SAP Community for any known issues or patches.
    7. Check System Logs:

      • Look into transaction SM21, ST22, or workflow logs for more detailed error messages.
      • Check the application server logs for connection or authorization errors.

    Related Information

    • MDW (Master Data Workflow) is a service used in SAP to handle workflow-related master data operations.
    • The error is often seen in scenarios involving SAP Business Workflow integration with external services or when workflows depend on external master data services.
    • Configuration transactions to check:
      • SM59 (RFC Destinations)
      • SOAMANAGER (Web Service Configuration)
      • Workflow configuration transactions like PFTC or SWU3 for workflow setup.
    • SAP Notes and KBAs related to MDW connectivity can provide patches or configuration guides.
    • Ensure that the SAP system and the MDW service are on compatible versions and that any required support packages are applied.

    If you provide more context (e.g., system version, scenario, logs), I can help with more specific troubleshooting steps.

    • Do you have any question about this error?


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