How To Fix WFCS062 - (Customer: &; Material: &)

SAP Error Message - Details

• Message type: E = Error

• Message class: WFCS - Message Class for Store Forecasting (Dev. Package WFCS)

• Message number: 062

• Message text: (Customer: &; Material: &)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WFCS062 - (Customer: &; Material: &) ?

  Certainly! Here's detailed information about the SAP error message WFCS062 (Customer: &; Material: &):
  
  SAP Error Message: WFCS062 (Customer: &; Material: &)
  Message Text:
  
  "Customer: &; Material: &"
  (Note: The actual message text usually includes additional context, but WFCS062 is typically related to issues in the Sales and Distribution (SD) module, especially in the context of customer-material info records or partner determination.)
  
  Cause
  The error WFCS062 generally occurs when there is a problem related to the Customer-Material combination in the system. Common causes include:
  
  Missing Customer-Material Info Record: The system expects a customer-material info record for the given customer and material, but it does not exist.
  Incorrect or Incomplete Master Data: The customer or material master data might be incomplete or inconsistent.
  Partner Determination Issues: The system cannot find the correct partner function or partner data for the customer-material combination.
  Configuration Issues: The sales document or pricing procedure expects a customer-material info record that is not maintained.
  Data Inconsistency: Sometimes, data inconsistencies between customer master, material master, and customer-material info records cause this error.
  
  
  Solution
  To resolve the WFCS062 error, follow these steps:
  
  
  Check Customer-Material Info Record:
  
  Go to transaction VD51 (Create Customer-Material Info Record) or VD52 (Change) or VD53 (Display).
  Verify if the customer-material info record exists for the given customer and material.
  If missing, create the info record with the necessary details.
  
  
  
  Verify Master Data:
  
  Check the Customer Master (transaction XD03 or VD03) for completeness and correctness.
  Check the Material Master (transaction MM03) for the material data.
  Ensure that the customer and material are active and valid for sales.
  
  
  
  Check Partner Determination:
  
  Review the partner determination procedure in the sales document type.
  Ensure that the partner functions are correctly assigned and maintained.
  
  
  
  Review Configuration:
  
  Check the sales document type and pricing procedure configuration to ensure they do not require a customer-material info record if it is not maintained.
  Adjust configuration if necessary.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any inconsistencies between customer, material, and customer-material info records.
  
  
  
  Debugging (if needed):
  
  If the above steps do not resolve the issue, debugging the sales order creation or processing program might help identify where the system fails to find the customer-material info record.
  
  
  
  
  Related Information
  
  
  Transactions:
  
  VD51: Create Customer-Material Info Record
  VD52: Change Customer-Material Info Record
  VD53: Display Customer-Material Info Record
  XD03: Display Customer Master
  MM03: Display Material Master
  
  
  
  SAP Notes:
  
  Check SAP Service Marketplace or SAP ONE Support Launchpad for notes related to WFCS062.
  Sometimes, specific patches or corrections are available if this is a known issue.
  
  
  
  Modules Involved:
  
  Sales and Distribution (SD)
  Master Data Management
  
  
  
  Common Scenarios:
  
  Sales order creation fails due to missing customer-material info record.
  Pricing or partner determination issues related to customer-material combinations.
  
  
  
  
  If you provide the exact context or transaction where the error occurs, I can help with more specific guidance.