How To Fix WF056 - Process could not be forwarded

SAP Error Message - Details

• Message type: E = Error

• Message class: WF - Workflow: messages

• Message number: 056

• Message text: Process could not be forwarded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WF056 - Process could not be forwarded ?

  The SAP error message WF056: Process could not be forwarded typically occurs in the context of SAP Workflow. It indicates that the workflow runtime was unable to forward the workflow task or process to the next step or agent.
  
  Cause
  The main causes for the WF056 error are:
  
  
  No valid agent found
  
  The workflow step cannot be forwarded because there is no valid agent (user or organizational unit) assigned to the next step. This can happen if:
  
  The agent determination rule returns no agents.
  The agent assignment is incorrect or missing.
  The organizational structure is incomplete or inconsistent.
  
  
  
  Agent determination error
  
  The method or rule used to determine the agent is faulty or returns an empty result.
  
  
  Workflow container or data issues
  
  Required data for agent determination is missing or incorrect in the workflow container.
  
  
  Authorization issues
  
  The user executing the workflow or the workflow runtime does not have sufficient authorization to forward the task.
  
  
  Technical issues  
  
  Workflow runtime errors.
  Incomplete or incorrect workflow configuration.
  Transport or system inconsistencies.
  
  
  
  
  Solution
  To resolve the WF056 error, follow these steps:
  
  
  Check agent assignment:
  
  Use transaction SWIA (Work Item Administration) or SWI1 (Work Item Selection) to find the work item causing the error.
  Check the agent(s) assigned to the next step.
  Use transaction SWDD (Workflow Builder) to review the workflow definition and agent assignment methods.
  
  
  
  Verify agent determination:
  
  Check the agent determination rule or method for the step.
  Test the agent determination logic manually or via debugging.
  Ensure that the organizational data (e.g., positions, users) is correctly maintained in transactions like PPOME or PO13.
  
  
  
  Check workflow container data:
  
  Verify that all required container elements are filled and correct.
  Use transaction SWUS or debug the workflow to check container values.
  
  
  
  Check authorizations:
  
  Ensure that the user running the workflow and the agents have the necessary authorizations.
  Check authorization objects related to workflow (e.g., S_WF_WI, S_WF_BPT).
  
  
  
  Restart or reprocess the workflow:
  
  Sometimes restarting the workflow or reprocessing the work item can help.
  Use SWPR (Workflow Restart) or manually restart the workflow.
  
  
  
  Check system logs and dumps:
  
  Use transaction ST22 for dumps.
  Use SM21 for system logs.
  Look for related errors that might give more clues.
  
  
  
  SAP Notes and Support:
  
  Search SAP Support Portal for notes related to WF056.
  Sometimes specific patches or corrections are available.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SWIA - Work Item Administration
  SWI1 - Work Item Selection
  SWDD - Workflow Builder
  SWUS - Workflow Container
  PPOME - Organizational Management
  PO13 - Maintain Position
  ST22 - ABAP Dump Analysis
  SM21 - System Log
  
  
  
  SAP Help:
  
  SAP Workflow documentation on agent determination and error handling.
  SAP Notes related to workflow errors.
  
  
  
  Common SAP Notes:
  
  Note 0000000 (example) - Check for specific notes by searching "WF056" on SAP ONE Support Launchpad.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WF056 Process could not be forwarded
  
  
  Cause
  No valid agent found for next workflow step; agent determination failed; missing data
  
  
  Solution
  Check and correct agent assignment; verify container data; check authorizations; restart workflow
  
  
  Tools
  SWIA, SWI1, SWDD, SWUS, PPOME, PO13, ST22, SM21
  
  
  Additional
  Review SAP Notes and documentation for specific fixes
  
  
  
  
  If you provide more details about the workflow scenario or the step where the error occurs, I can help you with more specific troubleshooting steps.