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How To Fix WER500 - *****501 - 550: Worklist checks*****************************


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WER - Messages for the package WER

  • Message number: 500

  • Message text: *****501 - 550: Worklist checks*****************************

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WER500 - *****501 - 550: Worklist checks***************************** ?

    The SAP error message WER500 *501 - 550: Worklist checks***?** relates to issues encountered during worklist processing in SAP Workflow or related worklist management components.


    Understanding the Error Message

    • Message Class: WER (Workflow Error)
    • Message Number: 500 (and related 501 - 550)
    • Context: Worklist checks in SAP Workflow or worklist processing.

    The message typically appears when there is a problem with the worklist entries, such as inconsistencies, missing data, or authorization issues during workflow task processing or worklist display.


    Possible Causes

    1. Worklist Inconsistencies:

      • Entries in the worklist are corrupted or inconsistent.
      • Tasks assigned to users are missing or have invalid status.
    2. Authorization Issues:

      • The user does not have the required authorization to view or process certain workflow tasks.
      • Missing or incorrect roles/authorizations related to workflow or worklist.
    3. Workflow Runtime Errors:

      • Errors in workflow container or task processing.
      • Workflow tasks not properly created or deleted.
    4. System or Transport Issues:

      • Incomplete transport of workflow objects.
      • System inconsistencies after upgrade or patch.
    5. Worklist Buffer or Cache Problems:

      • Worklist buffer not updated or corrupted.
      • Stale data in worklist cache.

    Solutions / Troubleshooting Steps

    1. Check Workflow Logs and Traces:

      • Use transaction SWI1 (Workflow Log) to check for errors in workflow processing.
      • Use SWI2_FREQ to analyze workflow tasks and their status.
    2. Verify Authorizations:

      • Check user roles and authorizations related to workflow (e.g., S_WF_WI, S_WF_BPM).
      • Use transaction SU53 after the error occurs to see missing authorizations.
    3. Rebuild Worklist Buffer:

      • Use transaction SWU_OBUF to rebuild the workflow object buffer.
      • Use SWU_REPAIR to repair workflow inconsistencies.
    4. Delete and Recreate Problematic Workflow Tasks:

      • Identify problematic tasks and delete them if necessary.
      • Restart workflow instances if needed.
    5. Check for System Notes and Patches:

      • Search SAP Support Portal for OSS notes related to WER500 and workflow errors.
      • Apply relevant SAP Notes or patches.
    6. Check Transport and Upgrade Logs:

      • Ensure all workflow objects are correctly transported.
      • Verify that no inconsistencies exist after system upgrades.
    7. Worklist Cache Refresh:

      • Clear user worklist cache by logging off and on.
      • Use transaction SWI5 to display and manage worklist entries.

    Related Information

    • Transactions:

      • SWI1 - Workflow Log
      • SWI2_FREQ - Workflow Tasks
      • SWU_OBUF - Rebuild Workflow Object Buffer
      • SWU_REPAIR - Repair Workflow
      • SWI5 - Worklist Display
    • SAP Notes:

      • Search for notes with keywords: "WER500", "workflow worklist error", "worklist checks"
      • Example notes might address specific bugs or provide instructions for repair.
    • SAP Help:

      • SAP Workflow documentation for troubleshooting workflow errors.
      • Authorization guides for workflow roles.

    Summary

    Aspect Details
    Cause Worklist inconsistencies, authorization issues, workflow runtime errors, or cache problems
    Solution Check workflow logs, verify authorizations, rebuild buffers, repair workflows, apply SAP Notes
    Related Info Transactions SWI1, SWI2_FREQ, SWU_OBUF, SWU_REPAIR; SAP Notes; SAP Workflow documentation

    If you provide the exact full error text or context (e.g., during which transaction or process it occurs), I can help with more precise guidance.

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