How To Fix WD704 - Document & could not be read from the archive

SAP Error Message - Details

• Message type: E = Error

• Message class: WD - Workflow definition

• Message number: 704

• Message text: Document & could not be read from the archive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WD704 - Document & could not be read from the archive ?

  Certainly! Here's a detailed explanation regarding the SAP error message:
  
  SAP Error Message:
  WD704 Document & could not be read from the archive
  
  Cause:
  This error occurs when the SAP Web Dynpro application tries to retrieve a document from the archive, but the document cannot be found or read. The reasons can include:
  
  The document is missing or has been deleted from the archive.
  The archive link or reference is incorrect or corrupted.
  The archive system (e.g., SAP ArchiveLink) is not properly configured or is unavailable.
  Network or authorization issues prevent access to the archive.
  The document was archived incorrectly or incompletely.
  The archive server or storage system is down or unreachable.
  
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Verify Document Existence:
  
  Check if the document actually exists in the archive system.
  Use transaction OAAD (Archive Administration) or the relevant archive browser to search for the document.
  
  
  
  Check ArchiveLink Configuration:
  
  Ensure that the ArchiveLink configuration is correct.
  Use transaction OAC0 to verify the archive link settings.
  Check the logical document type and storage system settings.
  
  
  
  Check Document Link:
  
  Verify that the document link in SAP points to the correct archive document.
  Sometimes the document link might be corrupted or missing.
  
  
  
  Check Authorizations:
  
  Ensure the user has the necessary authorizations to access the archive.
  Check roles and authorizations related to ArchiveLink and document access.
  
  
  
  Check Archive Server Status:
  
  Verify that the archive server or storage system is up and running.
  Check network connectivity between SAP and the archive system.
  
  
  
  Re-archive or Restore Document:
  
  If the document is missing or corrupted, consider re-archiving the document.
  If possible, restore the document from backup.
  
  
  
  Check SAP Notes and Logs:
  
  Look for relevant SAP Notes that might address known issues with WD704.
  Check system logs (SM21), application logs (SLG1), and trace files for more details.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  OAAD - Archive Administration
  OAC0 - ArchiveLink Customizing
  SLG1 - Application Log
  SM21 - System Log
  
  
  
  SAP ArchiveLink:
  
  SAP ArchiveLink is the interface used to link documents stored in external archive systems with SAP business objects.
  Proper configuration and connectivity are essential for document retrieval.
  
  
  
  Common SAP Notes:
  
  Search the SAP Support Portal for notes related to "WD704" or "Document could not be read from the archive".
  Example notes might address specific bugs or configuration issues.
  
  
  
  User Roles:
  
  Ensure users have roles that include ArchiveLink access and document read permissions.
  
  
  
  
  If the problem persists after these checks, consider raising a support ticket with SAP, providing detailed logs and system information.
  
  Summary:
  
  The WD704 error indicates a failure to read a document from the archive, usually due to missing documents, configuration issues, or connectivity problems. Verify document existence, archive configuration, authorizations, and system status to resolve the issue.