How To Fix WC156 - Communication profile for store & was deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: WC - POS interface - outbound and Tickets & Additionals

• Message number: 156

• Message text: Communication profile for store & was deleted

What causes this issue?

The communication profile of store &V1& has been deleted since the last
POS outbound processing.
In principle, however, no outbound processing is possible without a
communication profile.

System Response

No outbound processing is possible for store &V1&.

How to fix this error?

<DS:SIMG.W_DF_VK_0140.SIMG_OPOS>Maintain the communication profile for
store &V1& as quickly as possible</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WC156 - Communication profile for store & was deleted ?

  The SAP error message WC156, which states "Communication profile for store & was deleted," typically occurs in the context of SAP Retail or SAP S/4HANA when there is an issue with the communication profile associated with a store or location. This error indicates that the system is trying to access a communication profile that has been deleted or is no longer available.
  Cause:
  
  Deleted Communication Profile: The most common cause is that the communication profile for the specified store has been deleted from the system.
  Configuration Issues: There may be configuration issues in the system where the communication profile was not properly set up or linked to the store.
  Data Consistency Issues: There could be inconsistencies in the master data, especially if there were recent changes or migrations in the system.
  Transport Issues: If the communication profile was part of a transport request that was not properly imported, it could lead to this error.
  
  Solution:
  
  
  Check Communication Profile: Verify if the communication profile for the specified store exists in the system. You can do this by navigating to the relevant configuration area in SAP.
  
  Use transaction code SPRO to access the configuration settings.
  Navigate to the relevant section for communication profiles and check if the profile is still present.
  
  
  
  Recreate the Communication Profile: If the communication profile has indeed been deleted, you may need to recreate it.
  
  Use transaction code WCM1 to create a new communication profile.
  Ensure that all necessary parameters and settings are correctly configured.
  
  
  
  Check Master Data: Ensure that the master data for the store is consistent and correctly linked to the communication profile.
  
  Use transaction codes like WMM1 (for store master data) to review the store settings.
  
  
  
  Review Transport Requests: If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to communication profiles in your specific version of SAP to ensure compliance with best practices.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as WCM1 (Create Communication Profile), WCM2 (Change Communication Profile), and WCM3 (Display Communication Profile).
  SAP Notes: Check for any SAP Notes related to communication profiles and error WC156 for additional insights or patches that may resolve the issue.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.