How To Fix WC019 - Personal data to be sent to POS system

SAP Error Message - Details

• Message type: E = Error

• Message class: WC - POS interface - outbound and Tickets & Additionals

• Message number: 019

• Message text: Personal data to be sent to POS system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WC019 - Personal data to be sent to POS system ?

  The SAP error message WC019, which states "Personal data to be sent to POS system," typically occurs in the context of integrating SAP with a Point of Sale (POS) system. This error indicates that there is an issue with the transmission of personal data from SAP to the POS system.
  Cause:
  
  Data Privacy Regulations: The error may arise due to compliance with data privacy regulations (like GDPR) that restrict the transmission of personal data without proper consent or justification.
  Configuration Issues: There may be misconfigurations in the settings related to data transfer between SAP and the POS system.
  Missing Data: Required personal data fields may be missing or incorrectly populated in the SAP system.
  Authorization Issues: The user or system may not have the necessary authorizations to send personal data to the POS system.
  
  Solution:
  
  Check Configuration: Review the configuration settings in both SAP and the POS system to ensure they are set up correctly for data transfer.
  Data Validation: Ensure that all required personal data fields are populated correctly in SAP. Validate the data to ensure it meets the requirements of the POS system.
  Review Data Privacy Compliance: Ensure that the transfer of personal data complies with relevant data protection regulations. If necessary, obtain consent from the individuals whose data is being transmitted.
  Authorization Check: Verify that the user or system has the necessary authorizations to perform the data transfer. Adjust roles and permissions as needed.
  Consult Documentation: Refer to SAP documentation or the specific POS system documentation for any additional requirements or troubleshooting steps related to data transfer.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  POS System Documentation: Review the documentation for the POS system to understand its requirements for receiving personal data.
  Data Protection Officer (DPO): If applicable, consult with your organization's DPO to ensure compliance with data protection laws when handling personal data.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your IT department for further assistance.