How To Fix WC016 - EAN/UPC references to be sent to POS system

SAP Error Message - Details

• Message type: E = Error

• Message class: WC - POS interface - outbound and Tickets & Additionals

• Message number: 016

• Message text: EAN/UPC references to be sent to POS system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WC016 - EAN/UPC references to be sent to POS system ?

  The SAP error message WC016, which states "EAN/UPC references to be sent to POS system," typically occurs in the context of retail and point-of-sale (POS) systems when there is an issue with the EAN (European Article Number) or UPC (Universal Product Code) data associated with a product. This error can arise during the process of sending product data to the POS system, which is crucial for inventory management and sales tracking.
  Cause:
  
  Missing EAN/UPC Data: The product may not have an EAN or UPC assigned in the SAP system.
  Incorrect Data Format: The EAN/UPC data may not be in the correct format or may contain invalid characters.
  Configuration Issues: There may be configuration issues in the integration between SAP and the POS system.
  Master Data Issues: The material master data may not be properly maintained, leading to missing or incorrect EAN/UPC information.
  
  Solution:
  
  
  Check Material Master Data:
  
  Go to the material master record in SAP and verify that the EAN/UPC fields are filled in correctly.
  Ensure that the EAN/UPC is valid and follows the correct format.
  
  
  
  Update EAN/UPC Information:
  
  If the EAN/UPC is missing, add the correct codes to the material master.
  If the codes are incorrect, update them with the correct values.
  
  
  
  Review Integration Settings:
  
  Check the configuration settings for the integration between SAP and the POS system to ensure that EAN/UPC data is being transmitted correctly.
  Ensure that the necessary mappings and settings are in place for the data transfer.
  
  
  
  Test Data Transmission:
  
  After making the necessary updates, test the data transmission to the POS system to ensure that the error is resolved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support resources for specific guidance on handling EAN/UPC data and integration with POS systems.
  
  
  
  Related Information:
  
  SAP Transaction Codes: You may use transaction codes like MM03 (Display Material), MM02 (Change Material), or SE80 (Object Navigator) to access and modify material master data.
  Integration Tools: If you are using middleware or specific integration tools (like SAP PI/PO), ensure that they are configured correctly to handle EAN/UPC data.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit material master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP retail solutions.