How To Fix WB712 - Enter an order quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: WB - Messages for assortment list

• Message number: 712

• Message text: Enter an order quantity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB712 - Enter an order quantity ?

  The SAP error message WB712 "Enter an order quantity" typically occurs in the context of creating or processing a purchase order, production order, or similar transaction where a quantity is required but has not been provided. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Quantity: The most straightforward cause is that the user has not entered a quantity in the relevant field when trying to create or modify an order.
  Field Configuration: The field for entering the order quantity may be set as mandatory in the configuration, and if it is left blank, the system will trigger this error.
  User Input Error: The user may have overlooked the quantity field or mistakenly deleted the value.
  
  Solution:
  
  Enter Quantity: The immediate solution is to go back to the transaction screen and ensure that a valid quantity is entered in the order quantity field.
  Check Field Settings: If you are consistently encountering this error, check the field settings in the configuration to ensure that the quantity field is correctly set up and that it is mandatory only when necessary.
  Review User Training: Ensure that users are trained on the importance of entering all required fields, including the order quantity, to avoid this error in the future.
  Debugging: If the error persists even after entering a quantity, it may be worth checking for any custom validations or user exits that might be affecting the order entry process.
  
  Related Information:
  
  Transaction Codes: This error can occur in various transaction codes related to order processing, such as ME21N (Create Purchase Order), CO01 (Create Production Order), etc.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific versions of SAP may have bugs that are documented in SAP Notes.
  User Exits and BAdIs: If your organization has implemented custom logic through user exits or Business Add-Ins (BAdIs), review these to ensure they are not inadvertently causing the error.
  Documentation: Refer to SAP documentation or help files for more detailed information on the specific transaction you are working with, as they may provide additional context or troubleshooting steps.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.